Minhas Junis

■ Assisted customers with inquiries and resolved issues in a high-volume retail environment.

■ Designed and developed responsive front-end components for web platforms using HTML5,
CSS3, JavaScript and PHP.
■ Built accessible, mobile-optimised interfaces aligned with UX best practices.
■ Participated in Git-based version control workflows and maintained code quality through peer
reviews.
■ Provided UI/UX feedback to improve interface design and user interaction.

■ Delivered consistent customer support in a fast-paced convenience retail setting.

■ Managed postal operations, transactions, and accurate record-keeping.

■ Delivered technical support for hardware, software, and network issues to staff and clients.
■ Installed, configured, and maintained computer systems, peripherals, and CCTV equipment.
■ Troubleshot system errors to ensure timely resolution and minimise operational downtime.
■ Supported data backups, security monitoring, and regular system updates.
■ Delivered user training for effective utilisation of IT resources.