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Minhas Junis, Customer Assistant

Minhas Junis

Customer Assistant·Tesco

Sri Lanka

Bachelor's degree, Computer Science

Work experience

Total years of experience: 4 years, 1 months

Customer Assistant

January 2024 - January 2025

Tesco

United Kingdom

January 2024 - January 2025

■ Assisted customers with inquiries and resolved issues in a high-volume retail environment.
Company industry:
Retail & Wholesale

Front-End Web Developer (Volunteer)

January 2023 - January 2025

Smart Move Education Group

London, United Kingdom

January 2023 - January 2025

■ Designed and developed responsive front-end components for web platforms using HTML5,
CSS3, JavaScript and PHP.
■ Built accessible, mobile-optimised interfaces aligned with UX best practices.
■ Participated in Git-based version control workflows and maintained code quality through peer
reviews.
■ Provided UI/UX feedback to improve interface design and user interaction.
Company industry:
Business Consultancy Services

Customer Service Assistant

January 2022 - January 2025

One Stop

United Kingdom

January 2022 - January 2025

■ Delivered consistent customer support in a fast-paced convenience retail setting.
Company industry:
Retail & Wholesale

Sub Post Assistant

January 2022 - January 2025

Royal Mail

United Kingdom

January 2022 - January 2025

■ Managed postal operations, transactions, and accurate record-keeping.
Company industry:
Distribution, Supply Chain & Logistics

IT Support Assistant

January 2021 - January 2022

Infotech

Batticaloa, Sri Lanka

January 2021 - January 2022

■ Delivered technical support for hardware, software, and network issues to staff and clients.
■ Installed, configured, and maintained computer systems, peripherals, and CCTV equipment.
■ Troubleshot system errors to ensure timely resolution and minimise operational downtime.
■ Supported data backups, security monitoring, and regular system updates.
■ Delivered user training for effective utilisation of IT resources.
Company industry:
IT Services

Education

London South Bank University

October 2023

October 2023

Bachelor's degree, Computer Science

United Kingdom

othm

December 2021

December 2021

Higher diploma, IT

Sri Lanka

othm

March 2021

March 2021

Diploma, IT

Sri Lanka

BCAS

June 2016

June 2016

Diploma, IT

Sri Lanka

Skills

Microsoft Office

Expert

Tableau

Intermediate

SQL

Intermediate

Python

Intermediate

Data Entry

Expert

CSS FRAMEWORKS

Intermediate

ECMASCRIPT 2015

Intermediate

GIT VERSION CONTROL SYSTEM

Intermediate

HARDWARE SUPPORT

Intermediate

HTML5

Intermediate

INFORMATION TECHNOLOGY

Intermediate

NETWORK TROUBLESHOOTING

Intermediate

PHP SCRIPTING LANGUAGE

Intermediate

RESPONSIVE WEB DESIGN

Intermediate

WEB TESTING

Intermediate

Languages

English

Beginner

Training and Certifications

Certifications
Business and Accounting
OTHM Level 4 – Information Technology
OTHM Level 5 – Information Technology
Google Digital Marketing & E-Commerce Cert.
Meta Front-End Developer Certificate
Google Digital Marketing
Meta Front-End Developer Professional