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Mini chawla, Customer Executive

Mini chawla

Customer Executive·SG Air Travel Pvt. Ltd.

United Arab Emirates

Master's degree, Business And Marketing

Work experience

Total years of experience: 1 years, 2 months

Customer Executive

January 2024 - January 2025

SG Air Travel Pvt. Ltd.

Delhi, India

January 2024 - January 2025

Managed key accounts and collaborated closely
with the Operations team to enhance customer
loyalty and satisfaction.
Ensured timely resolution of client issues,
contributing to improved client retention and
service quality.
Company industry:
Administration Support Services

Sales and Marketing Executive

January 2023 - January 2023

E-Media Write Pvt. Ltd.

Delhi, India

January 2023 - January 2023

coordination with the support team.
Played a key role in closing deals and ensuring
smooth project execution through effective
communication and follow-ups.
Company industry:
Advertising

Education

Amity University

January 2024

January 2024

Master's degree, Business And Marketing

India

Internshala

January 2023

January 2023

High school or equivalent, Digital Media

India

University of Delhi

January 2020

January 2020

Bachelor's degree, Economics

India

Skills

CONFIDENT COMMUNICATOR
Expert
CONFIDENT COMMUNICATOR
Expert
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
MOTIVATIONAL SKILLS
Expert
MOTIVATIONAL SKILLS
Expert
ADAPTABILITY
Expert
ADAPTABILITY
Expert
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
OFFICE PROCEDURES
Intermediate
OFFICE PROCEDURES
Intermediate
GLOBAL DISTRIBUTION SYSTEMS
Intermediate
GLOBAL DISTRIBUTION SYSTEMS
Intermediate