Sharnill Simango

Executed essential administrative duties including data entry, record maintenance and
inventory management while also processing invoices and tracking expenses to ensure
accurate financial records.
Efficiently handled phone calls and inquiries with professionalism accurately directing
communication to the appropriate team members and ensuring client satisfaction.
Provided detailed information on company services and products, responding to inquiries and
resolving client complaints with a strong customer-focused approach to enhance client
relations.
Warmly greeted clients and visitors delivering a positive first impression while maintaining a
clean, organized and inviting reception area to enhance the overall atmosphere.
Coordinated appointments, meetings and conference room bookings, as well as travel
arrangements for staff and guests, to support effective time management and seamless
logistics.
Collaborated across departments to streamline office workflows and supported team
projects by preparing high-quality documents, reports and presentations for efficient
operations.