Credit Controller
SGS GULF LIMITED
Total years of experience :21 years, 5 Months
Main Function: To bestow complete, accurate and efficient accounting service for the financial betterment and enhancement of an organization.
Responsibilities: To adhere companies relevant credit control procedures and that it is well implemented in the operational activities for the benefit of the company.
To escort a team of credit control and resolve all problems related to debt collection so as to maintain the DSO & NWC.
Chasing payments through direct phone calls, emailing, personal visits, sending letters as required to reduce and maintain debtor days
Managing disputed accounts and negotiating on payments to bring into the line with payment terms.
Undertaking complex client accounts for reconciliation and to compile documentation for any legal action required. Liaising with external debt recovery agents and chamber of commerce for disputed cases.
Liaising with auditors to answer their queries on accounts receivables during financial audits.
Assessing the credit values of new clients based on 4 C’s of credit practice - Character; Capacity; Capital & Condition.
Obtaining enough information to assess the creditworthiness of existing or new would be client to set up a new credit limit.
Reconciling both the Client and Bank account with subject to receipt of payments so as to allocate the payments towards the correct outstanding balances and to avoid any disputes on payments.
Reporting management on outstanding issues and bring into their notice the potential debtors with high risk.
Visiting potential customers for new businesses and providing them with quotations; negotiating on terms of agreement and close sales.
Implementing innovative sales tactics to promote the products based focus strategy and defensive strategy to improve the sales and to develop and maintain the customer relationship.
Representing the organization at trade exhibitions like GITEX, Laptop Mania and Back to School Promotions, Dubai Summer Surprises (DSS) and Dubai Shopping Festival (DSF) to demonstrate the products and improvise the sales.
Managing a network of contacts that supports the work and contributes towards the increase of sales by indentifying new lead opportunities.
Preparing reports by analyzing, collecting and summarizing as much information possible to focus on point of sales and implement innovative strategies to improve the sales.
Reviewing the sales performance by maintaining the accurate records based on the weekly / monthly sales reports and forwarding the same to managers.
Targeting clients for new businesses by sourcing the leads and maintaining professional network to manage sales and promote products.
Attending training sessions, meetings and seminars to excel with the presentation and demonstration of products by researching market trends.
Managing client relationship and attending sales through professional and technical knowledge to maintain quality service and organization standards.
Performing follow up duties and provide feedback to the managers.
Paying full attention towards the work given by the management to increase the sales and responsible in taking quick decisions at critical situations.
Identifying new leads to promote the products by making cold calls and perform the follow up duties for the leads under pipeline.
Dealing in various business aspects like Showroom Sales, (Retail & Whole Sale) and Direct or Indirect Corporate Sales. Also responsible for managing to maintain AMC’s of the corporate offices and esteemed organizations in the region.
Manage and supervise a team of sales staff (7 Sales Persons) sales staff ensuring to meet all the requirements to boost the sales ratio by tracking their daily sales report.
Aimed in expansion of Sales and Distribution network in the region by introducing new clients implementing innovative sales strategies to attract the point of interest. Taking quick decision at critical situation.
Responsible to monitor the performance of the sales team and maintain the check list based on individual sales ratio and forward the same to higher authorities for further course of action.
Motivating the sales team to get good sales for the Company ensuring that targets achieved in time.
Supervising stock check and submitting the request to place orders in advance to avoid any redundancy of sales due to non availability of products.
Inspecting the products listed for liquidity sale reviewing the company procedure assuring to clear the sales in short period to meet the targets. Paying full attention towards the work given by the management and taking quick decisions in critical situations.
Develop and manage to maintain new contact network demonstrating the products and generate leads to find new route of opportunities to expand the sales.
Training new employees and conduct product orientations. Conduct the professional presentation to prospective clients. Perform the monthly stock check and generate the inventory report.