Mireille Awad, Human Resources Generalist

Mireille Awad

Human Resources Generalist

Metro Superstore

Location
Lebanon - Beirut
Education
Bachelor's degree, Political & Administrative Sciences
Experience
9 years, 8 Months

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Work Experience

Total years of experience :9 years, 8 Months

Human Resources Generalist at Metro Superstore
  • Lebanon - Jounieh
  • My current job since January 2023

- Develop and implement HR strategies and initiatives aligned with the overall business ‘strategy.
- Conducting interviews, recruiting, and vetting new staff.
- Arranging training sessions with all new hires and refresher workshops for existing employees.
- Assisting managers with staff requirements.
- Identifying and addressing employee requirements regarding performance issues, training, and career growth.
- Performing various administrative tasks and accurately processing paperwork.
- Counseling staff on HR policies, practices, and procedures.
- Bridge management and employee relations by addressing demands, grievances or other issues.
- Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
- Nurture a positive working environment.
- Oversee and manage a performance appraisal system that drives high performance.
- Maintain pay plan and benefits program.
- Assess training needs to apply and monitor training programs.
- Report to management and provide decision support through HR metrics
- Ensure legal compliance throughout human resource management.

Human Resources Specialist at TMA
  • Lebanon - Jounieh
  • May 2021 to June 2022

- Develop and implement HR strategies and initiatives aligned with the overall business ‘strategy.
- Conducting interviews, recruiting, and vetting new staff.
- Arranging training sessions with all new hires and refresher workshops for existing employees.
- Assisting managers with staff requirements.
- Identifying and addressing employee requirements regarding performance issues, training, and career growth.
- Performing various administrative tasks and accurately processing paperwork.
- Counseling staff on HR policies, practices, and procedures.
- Bridge management and employee relations by addressing demands, grievances or other issues.
- Support current and future business needs through the development, engagement, motivation and preservation of human capital.
- Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
- Nurture a positive working environment.
- Oversee and manage a performance appraisal system that drives high performance.
- Maintain pay plan and benefits program.
- Assess training needs to apply and monitor training programs.
- Report to management and provide decision support through HR metrics
- Ensure legal compliance throughout human resource management.

claims executive at Al Mashrek
  • Lebanon - Beirut
  • October 2017 to March 2020

Receiving invoices from hospitals and laboratories and organising the receipt slips.
Data entry the audited invoices and transferring them to the accounting department.
Filing and archiving all the paid invoices.

HR & Admin Manager at Scania
  • Iraq - Erbil
  • March 2014 to August 2015

Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
Human Resource Manager Job Duties:
• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
• Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
• Maintains human resource staff by recruiting, selecting, orienting, and training employees.
• Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
• Contributes to team effort by accomplishing related results as needed.
• Manage the in-house services such as Administration officer, Office boys and Drivers
• Manage other tasks that are in line with the position and are for the good of the company

Personal Assistant - HR Manager - Supply Chain Manager at Habib Khoury for trading & contracting
  • Iraq - Erbil
  • September 2012 to March 2014

branch manager personal assistant,
HR Management
orders from suppliers, follow up with all the shipments
handling emails and replying on them.
managing all the office data
preparing schedules
follow up for all the projects

Administration & Operations Executive at ETCCO
  • Lebanon - Beirut
  • February 2011 to June 2011

handling emails and replying on them.
managing all the office data
faxes
data entry for engineering projects
preparing schedules
daily reports
follow up for all the projects

Administration & Operation executive at Trace Media
  • Other
  • November 2009 to January 2011

mailings, coordination with other branches, preparing schedules and meetings, follow up with all the departments in the company, data entry, reports, coordinate office management activities, prepares agenda and collects materials for meetings speeches and conferences, takes minutes, recommends actions to be taken on office expenditures such as equipment and supply needs, establishes and maintains various filing and records management systems,

Education

Bachelor's degree, Political & Administrative Sciences
  • at Lebanese University
  • July 2012

Specialties & Skills

Internet Explorer
Microsoft Excel
Outlook
Microsoft Office
Internet use
Typing (Eng, Ar)
Power point
problem solving
negotiation
supply chain management
operations management

Languages

Arabic
Expert
French
Expert
English
Expert
Swedish
Beginner

Training and Certifications

Leadership and Organizational Conflict Resolution LOCR (Certificate)
Date Attended:
November 2021

Hobbies

  • Reading, Writing