Mirella Boustany, Business Unit - Operations Officer

Mirella Boustany

Business Unit - Operations Officer

Boecker

Location
Lebanon - Beirut
Education
Bachelor's degree, Informatique de Gestion
Experience
5 years, 5 Months

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Work Experience

Total years of experience :5 years, 5 Months

Business Unit - Operations Officer at Boecker
  • Lebanon - Beirut
  • July 2017 to March 2018

 Schedule appointments for periodic treatments for corporate clients
 Real time operations
 Working with a technical team in order to offer an exceptional service that responds to clients’ needs
 Meeting with clients on a yearly basis to keep up with their needs and updates
 Monthly evaluation for a team of technicians

Management Operations Officer at Avis Lebanon
  • Lebanon - Beirut
  • February 2014 to July 2017

 Chauffeurs service control in five stars hotels(Four Seasons, Phoenicia, Vendome, Rotana, Le Gray)
 Support/Control (Recruiting Drivers, WIFI, Fuel, GPS, phones bills, etc ..)
 Procurement (Fire extinguishers, WIFI devices, warning triangles, uniform, etc..)
 Traffic violations (park meters, speed tickets, قرارات جزائية )

Operations Assistant at MMG Lebanon
  • Lebanon - Beirut
  • November 2012 to February 2014

 Receive clients' requests, dispatch it either to a facility manager or to a subcontractor
 Handling offers and follow up for approval
 One of my major tasks was tracking the UPS batteries lifetimes’ of a major account (Byblos Bank)

Education

Bachelor's degree, Informatique de Gestion
  • at USJ
  • September 2010
Diploma, English
  • at Georgetown University
  • August 2009

Specialties & Skills

Training
Organised
Management
Leadership
GPS Tracking
Negotiation Skills
Handling claims
Leadership
Creative
Customer relations
Management

Social Profiles

Languages

English
Expert
French
Intermediate
Arabic
Native Speaker