Mirella El Hourany

Greeting students, parents and visitors with a friendly and professional demeanor.
Arranging and managing travel plans for staff.
Assist in maintaining organized records, managing office supplies, and supporting day-to-day nursery operations.
Updating employees’ files, ensuring all records are complete.
Notify the HR department of upcoming expiration of all legal documents including employee QID, nursery license, commercial registration, doctor visit contract, nurse room certification.

Answering and directing phone calls.
Organizing and schedule appointments.
Distributing emails, correspondence memos, letters, faxes
and forms.
Assisting in the preparation of regularly scheduled reports.
Developing and maintain a filing system.
Ordering office supplies.
Maintaining contact lists.
Providing general support for children and staff.
Act as the point of contact for internal and external clients.
Liaise with colleagues to handle requests and queries from Management.

Updating and maintaining the customer’s files and data entry (KYC).
Taking order through the operations department for transferring the customer’s accounts from a branch to another one, and putting flags on duplicated accounts.
Correcting the names of customer’s accounts when needed through any branch request.
Training Personal Banking Representative on opening personal and business accounts.

Updating the Book of daily transactions (journal entries).
Preparing taxes declaration required for government and presents it to auditor review prior to filing to government.
Take initiative on requests and inquiries of administration.
Developing and maintaining a filing system.

Overview of daily routine procedures includes different types of accounts, foreign exchange, transfers, credits cards, loans and letters of credits.