Level II Enterprise Services Engineer
Machsol,Inc
Total years of experience :16 years, 1 Months
Working as Microsoft Enterprise Services Engineer, I have gained in-depth knowledge and experience in the field of Unified Communications. Following are the key responsibilities of this role:
• Designing, Configuration, Maintenance and troubleshooting of Hosted Platforms (Exchange, BlackBerry, SharePoint, CRM, Skype for Business, Hyper-V Clusters, System Center Suite, Terminal Profiles and VDI)
• Designing and implementation of numerous turnkey projects for various Overseas Companies
• Implementation of highly available Infrastructure for Enterprise Level Hosting Services Providers.
• R&D of state of the art technologies, to provide technical support to Machsol Development Team.
• Designing, Configuration and maintenance of Hybrid Cloud
• Hands on experience on:
Office 365, Exchange 2010, 2013, 2016, OCS 2007 R2, Lync 2010, 2013(MHP), Skype for Business, Media Gateways, SIP Trucking, Enterprise Voice, IP Phones, Lync Desktop and Mobile clients, Unified Messaging, Load Balancers, Virtualization, Hyper-V, Hyper-V Cluster and Firewalls
• Office 365 management and configuration.
• Cloud management and configuration.
• Microsoft Azure
Manage information technology and computer systems.
Design, develop, implement and coordinate systems, policies and procedures.
Ensure security of data, network access and backup systems.
Act in alignment with user needs and system functionality to contribute to organizational policy
Identify problematic areas and implement strategic solutions in time
Audit systems and assess their outcomes
Preserve assets, information security and control structures
Handle annual budget and ensure cost effectiveness
* Network and System Administration (Windows 2003, 2008).
* Installation and configuration Hyper-V Server.
* Completely setup and configuration of VPS (Virtual Private Server).
* Installation and configuration of Microsoft Web Server (IIS 7.5, IIS 7.0 IIS 6.0).
* Configuration and troubleshooting of MS DNS Server.
* Mail Server (Mailenable, Smarter mail etc) configuration and troubleshooting.
* Installation and configuration of the following services:
Smarter mail, Mail enable, MS - FTP, G-6 FTP Server, Plesk Control Panel, Mysql, MS Sql ( 2000, 2005, 2008), Hosting controller, PHP Configuaration On IIS 6.0
* Administration and Installation of All systems of Office.
* To determine and resolve the problem in local Area Network.
* Completely Setup LAN and connectivity WAN (internet).
* Wireless Network setup in Office.
* Installation and configuration printer Server Setup.
* Working With Students on different statistical Tool ( EPI Info, Graph pad Prime etc).
* Implement and maintain the Wireless network using different Access point.
Letures on fundamental of Computer Science.
Lectures on Computer hardware.
Lectures on MS Office (Ms word, Excel Power point, Access).
Lectures on basic of Computer networks.
Design and implementation of computer network of the Institute.
Helping Staff member and providing training of computer.
Digitizing the office works and helping Clerks to work on computer.
Training Teacher to delivery Lecture on multi media and adding animation to their lectures.
Installing and configuring computer hardware operating systems and applications;
Monitoring and maintaining computer systems and networks;
Talking staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
Replacing parts as required;
Providing support, including procedural documentation and relevant reports;
Following diagrams and written instructions to repair a fault or set up a system;
Supporting the roll-out of new applications;
Setting up new users' accounts and profiles and dealing with password issues;
Responding within agreed time limits to call-outs;
Working continuously on a task until completion (or referral to third parties, if appropriate);
Prioritising and managing many open cases at one time;
Rapidly establishing a good working relationship with customers and other professionals, such as software developers;
Testing and evaluating new technology;
Conducting electrical safety checks on computer equipment.
Thesis title : Topic Extraction for Clustering Documents. Semester Project : Employee Churn Prediction using Machine Learning Approaches. Term Paper: Detecting Influential Spreaders in a Social Network.
The aim of the degree is twofold: firstly to create well-rounded computer scientists who will fulfill the demand for computer science researchers and software developers in Pakistan and secondly to nurture entrepreneurship among the young computer scientists to promote innovation at a national level. The emphasis of entrepreneurship in the program will hopefully give birth to new developments in the field of computing. The students of this program will help in strengthening research projects in core computer science areas and bring new ideas for establishing independent businesses that shall contribute towards the economy of the country. The CS program contains mandatory courses in the areas of artificial intelligence, compiler construction, theory of automata and formal languages, scientific computing and analysis of algorithms. In addition, the CS program also contain courses like Introduction to Management, Strategic Marketing and Management, Entrepreneurship, Intellectual Property, Accounting and New Business Ventures to encourage entrepreneurship in the students.
Cisco Certified Network Associate (CCNA) Routing and Switching is a certification program for entry-level network engineers that helps maximize your investment in foundational networking knowledge and increase the value of your employer's network. CCNA Routing and Switching is for Network Specialists, Network Administrators, and Network Support Engineers with 1-3 years of experience. The CCNA Routing and Switching validates the ability to install, configure, operate, and troubleshoot medium-size routed and switched network
