Mirriel Bernardo, Sales Associate

Mirriel Bernardo

Sales Associate

Azadea

Location
Kuwait - Hawali
Education
Bachelor's degree, Bachelor of Elementary Education
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

Sales Associate at Azadea
  • Kuwait - Al Kuwait
  • My current job since April 2015

- Responsible mainly in providing excellent customer service by helping and providing customer needs through suggestion and showing thorough product knowledge.
- Keeping and maintaining the shop clean and organized by doing reposition and monitoring the items which is not on display.
- Doing cashiering and making sure that all transactions are correct while doing it in a fast-face manner and hand-over the cash to the duty manager for safe keeping in the vault.

Sales Consultant at THE One Total Home Experience
  • Kuwait - Al Kuwait
  • September 2013 to March 2015

-Responsible for ordering items in the Top list or list of items that has been sold for the day.
-Responsible for selling of high standard furniture and home accessories and
assisting in smooth operations.
-Must show and possess full knowledge about Navision and our product for smooth selling process.
-Checking items for replenishing and make sure that all items are on display and no
item is kept in back-up.
-Keeping the back-up area clean and tidy. Make sure all items are kept in each proper location and updating the Par-level in the system from time to time.
-Do the daily checklist and follow the standard operating procedures and maintain store brand standards.
-Do daily cashiering and handling of cash for deposit and keeping safe money in the vault.

Cashier/Floor Staff/ Airbrush tattoo artist/Merchandiser at Tamdeen Enterntainment
  • Kuwait - Al Kuwait
  • May 2010 to June 2013

-Responsible for charging and recharging customer’s cards used for playing.
-Do daily, weekly and monthly inventory of the toys and tattoo stencils.
-Arrange and monitor displays in every merchandise machine.
-Assigned staff in the comfy play area and oversee kids while playing.
-Make tattoo and helps in assisting customers to their maximum satisfaction for their continued patronized.

Sales staff at Lulu Hypermarket
  • United Arab Emirates - Ajman
  • April 2005 to April 2008

- Provide excellent customer service and be able to turn customer service into sales.
- Advice customer of the latest trends.
- Actively seek to maintain and improve store retail standards on selling floor, service areas and stockrooms.
- Making orders and checking stocks not currently on display.
- Fully follow operating procedures and provide customers with complete service and an enjoyable shopping experience to maximize sales.

Cashier at SM Marilao
  • Philippines
  • March 2004 to January 2005

- Handle customer’s payments in stores.
- Able to run fast and efficient cash register operations. Accurately maintain all cash and media at the register.
- Collect payment for good and services, make change, and hand out receipts.
- Issue cash refund and credit slips to customers or cash checks for customer.
- Maintain an awareness of all promotions and advertisement.
- Demonstrates strong skill set in suggestive selling techniques for add on sales.

Card Allocator at Emperor Bingo
  • Philippines
  • August 2003 to February 2004

- In-charge with the control and distribution of extra cards intended for selling by the card sellers.
- Make record and coordinate with the PAGCOR representative on the tally of the day’s sales for the computation of PAGCOR share and net income.

Cash Register Clerk at Isetann
  • Philippines
  • December 2002 to June 2003

- In-Charge with the cash register machine. Able to run fast and efficient cash register operations.
- Accurately and efficiently ring on registers and accurately maintain all cash and media at the register.
- Collect payment for good and services, make change, and hand out receipts.
- Demonstrates strong skill set in suggestive selling techniques for add on sales.

Education

Bachelor's degree, Bachelor of Elementary Education
  • at Baliuag University
  • April 2002

Teaches pupils from all grade levels of all subjects. Determines pupils grade and class standing.

Specialties & Skills

Problem Solving
Customer Service Skills
Fast Learning
Customer Satisfaction Analysis
Customer Satisfaction
Computer literate
Good customer service
Intercards and switch system
airbrush tattoo artist

Languages

English
Expert
Arabic
Beginner

Training and Certifications

Customer Care Excellence (Training)
Training Institute:
Global Franchise Training Group World Experts
Date Attended:
November 2011