Solution Specialist
Alnafitha International Information Technology
Total years of experience :14 years, 9 Months
• ITSM, ISO, Assessment & Trainings Consultation
• Providing right solution/services to clients.
• Sales team development & couching.
• Marketing & Vendor management.
• Generating & maintaining Corporate Accounts for SaaS & on customer site.
• IT Help Desk consultancy & project management as per ITIL standards.
• Dealing Purchase with Vendors.
• Lead a team of engineers for product implementation provide technical consulting, user trainings and resource planning.
• Technical Support & supervision of project design, development & maintenance.
• Requirements gathering, risk analysis, pricing, project planning, scheduling, testing, defect tracking, management, and reporting.
• Cloud Computing, ITSM, Desktop Management Services, Managed Service Desk solution, Network Management services, Applications Management Services & Data Center Services.
• Business Event Management & coordination.