technical support and admission & registration officer for distance learning
University of Dammam
Total years of experience :18 years, 3 Months
• Controlling the technical support emails
• Fixing the problems for entering into blackboard system
• Verification of applications in the Admissions
• Receiving customer calls
• Searching for any information that missing in the system
• Fixing and helping customers issues
• Contacting with other departments about the customer issue
• Make reservation for hotels around the world and communicate with hotels directly to arrange bookings
• Providing a range of special offers and coordinated
• Supply whatever is new in hotels around the world
• Implementation of all private business and administrative staff to enter all the data into the computer
• Follow-up extra work for administrators
• Preparation and mobilization of all the data on movements and qualification and personal status to the computer