Sales & Marketing Executive Trainee
Smart
Total years of experience :8 years, 10 Months
December 2012 - January 2013 Smart-Ideas Consultant
Sharjah United Arab Emirates
Sales & Marketing Executive Trainee
• Receive calls and answer service inquiries
• Making outgoing calls to prospect clients for the conference
• Organize internal and external events
• Handle incoming mail and other material
• Making a report
• Assisting all the sponsor and guest in the conference
APRIL 2012 -JULY 2012 DERMIC SKINCARE PRODUCT
DUBAI, United Arab Emirates
Promoter
• Promote sales and service to the customer
• Communicate customer orders and requirements to customer service and care department.
• Promote and explain the product to the customer with understanding
• Assist the customer needs and answer queries.
July 2005- March 2012 FIRST AVENUE CAFE
At Sharjah University, Sharjah UAE
Barista cum cashier
• Welcome and greet the customer in a warm and friendly manner and demonstrate excellent customer service at all times.
• Identify customer needs through asking question, confidently recommend and demonstrate appropriate products.
• Answer customer queries professionally, either in person or over the phone.
• Provide professional fill point service, maintain personal grooming standards and deal efficiently with the customer complaints.
• Responsible the safe custody of the cash received or the relevant document and safe transfer to the bank.
• Monitor the use of petty cash and submit accounts periodically to the manager.
• Receive cash or payment in any authorized modes from the customer, issue receipts/bills against their purchase.
• Check and receive incoming and outgoing stocks
• Handling advertising and promotional displays
• Preparing Monthly Sales Report and daily consumption report
January 2005 - June 2005 KIDS ON US TOY SHOP
King Faisal Street, Sharjah U.A.E.
Sales Associate/ cashier
• Provide and maintain customer service
• Handle all sales transaction make change, cash, check and issue receipts to the customer.
• Record amount received, and prepare report of transaction.
• Visual merchandising and displaying stocks
• Quotes price and describe features of the items.
• Gives cash refunds or issue credit memorandum to the customer for the returned merchandize.
• Maintain all the files incoming / outgoing memos / deliveries stocks receipt.
October 2003 - October 2004 RD Group of Companies
Pioneer Ave. Gen. Santos City Philippines
Receptionist / working student
• Receive call and answer services inquiries
• Data encoding, input, scanning and transcribing of all computer related information of the company
• Prepare job orders for walk in clients
• Arrange and confirm appointments of General Manager
• Organize internal and external events
• Handle incoming mail and other material
Have attended BUSINESS EXECUTIVE SECRETARY COURSE in IMFORMATICS INSTITUTE, SHARJAH United Arab Emirates ATTENDED last August 2011 F&B training and Coffee Barista at Sharjah U.A.E
Post Graduate of BACHELOR OF SCIENCE IN COMMERCE major in MANAGEMENT ACCOUNTING at Notre Dame University.