Missy Salarde

+ Managed customer inquiries through Meta Business Suite and Instagram in a hybrid setup.
« Assisted customers with product selection, pricing, and order-related concerns.
« Increased order conversions through effective upselling and product recommendations.
+ Maintained timely responses and professional communication across platforms.

health plan enrollment, termination, and billing inquiries.
« Coordinated with providers to schedule appointments and support member needs.
« Delivered clear, accurate information while maintaining compliance standards.
« Ensured full compliance with HIPAA and data privacy regulations when handling sensitive information.

« Coordinated meeting schedules and timelines for client events and promotions.
« Managed executive emails, ensuring timely responses and organized communication.

-Troubleshoot modem and routers
-Schedule technician if needed
-Upgrade cx plan
-Billing and sales