Business Development Manager (Network)
Savant Care Inc. (A Medical Division of Great Media Technologies Pvt. Ltd
Total years of experience :19 years, 10 Months
• Negotiating with several insurance companies about reimbursement rates.
• Maintaining doctors' accounts with insurance companies.
• Process all the paperwork to get the doctors to be in-network with the insurance companies.
• Following up with doctors credentialing and contracting process with insurance companies.
• Getting new doctors on board and rope in new insurance companies to increase the business.
• Advertising for doctors in different doctor's portals
• To attain sales target for the new sister concern of the company named as TIBS Software LLC.
• Maintain customer relationship through constant communication through phone, email or meetings.
• Handled big company accounts like Henkel Polybit, Zafco, Grundfos Gulf LLC and Roof Care Co. LLC as Key Account Manager.
• Provide on-site support to clients in case of live events.
• Increase the business by acquiring new clients and provide excellent service to the existing clients of the company.
• Monitor each and every ongoing project by communicating with the clients as well as with the developers to make sure the projects are delivered within the committed time frame.
• Meeting clients for further clarification on any project or to educate them about new or existing product.
• Maintaining customer database, payment records and all other project related documents.
• Provide pre-sales and after-sales support to clients.
• Recruiting new employees.
Worked for different HSP’s under DirecTV as a customer care executive to solve the problems of various customers of DirecTV and also worked as a tech-dispatcher to help the DirecTV technicians to close their work orders. Joined Dell (Under BNKe) since APR 09 as an L2 technician to verify trouble shooting and dispatch parts for customers, got promoted as an Administrator for the dispatches to help people to processing their dispatches. Moved to Dell Enrollment process as an Enrollment Operation Specialist, replying customer queries on Enrolling under Dell warranty program, handling Kana Email box for various customer queries, and processing of Purchase Orders for parts on DOMS. Presently working as a WIP Manager for Dell GIDS (Global Infrastructure Delivery Services) in order to engage customers to complete the installation of Dell servers at the customer specified locations.
• Responsible for selling laboratory products to various medical facilities.
• Generated sales performance reports of client & interpreting sales data to assist market planning & demand forecasting.
• Resolved customer’s complaints and taking corrective measures.
• Developed strong customer relations, appraised trade-ins, orchestrated financing, and gave final approval of all sales.
• Excellent sales acumen & strong service orientation; Built lasting relationships with clients during a complex, technical sells.
• Completed Graduation in HR and BPO Management.
• SSC West Bengal Council of Secondary Education, India -1996
