Operation head
Magson Retail & Distribution Pvt Ltd
مجموع سنوات الخبرة :14 years, 3 أشهر
I am Handling Company's 03 Store Operations.
All Store operations Handled by me.
I have also handled Supply chain from Warehouse to Store Logistics and Inventory.
I am handling all operational activity Customer service, Inventory, Team Handling, POS, Petty Cash, Reporting, Report extracting and analysis, Audit, Cross sale, Floor Management, Adhere to SOP, day to day challenges of operations, local Government bodies. a part from these also some extra project/assignment to work with IT team for installing new software.
Universal Star a Franchise Store of Gourmet food in which i am owner later on it was merger with parent company.
I have Handled All activities to run smooth business like manage funds, manage team, sales, purchase, accounts, HR, admin all activities handled by me.
I have good experience to run success business.
I have run store with all responsibilities.
I have handled Gourmet Store and also handle B2B business from warehouse with minimum source with maximum utilisation of sources.
I have handled retail as well as B2B business (registered vendor of Big bazar, Star bazar, Big Basket, D-mart and other local channels.
I have also handled project/assignment for install new software in company.
I have also handled e-commerce business amazon seller account with all activities.
I have handled sales (after sale services) in which co-ordination/follow up with customers regarding billing rate, debit note, credit note, payments, ledger of
all customers.
I have handled administration related activities like infrastructure, developed HR module in Software, co ordination between various department regarding
any issue, vendor co ordination and get best rate and many various activities and my reporting to company's Managing Director/Director.
I have handled all desk (cash teller, front desk, remittance, MIHU desk, relationship manager, senior citizen desk) after that i have handled checker role in which all mentioned desk employees initial reporting to me and authorisation of all financial/Non Financial transactions also handled on site ATM replenishment and checker roll of off site ATM with surprise visit of ATM.
I have experienced of cross sale of other products (life insurance, mutual fund, general insurance, loan, gold)
I have handled internal and statutory audit also.
I have handled customer services and customer complain with good skills, good knowledge of system.
I have worked in Finacle Software with good skills and always assist my team in error/problem of facing in any transaction.
I have worked in SOP's and always teach SOP's to my team.
I have joined ICICI bank as trainee and taken all desk experience.
I have experienced of execute all financial/non financial transactions.
I have handled internal audit with my seniors.
I have experienced of ATM replenishment.
I have experienced of cross sale.
I have Completed Post Graduate Diploma in Banking Operations (PGDBO). Post Graduate Diploma in Banking Operations is a six month intensive career program with three months of full-time classes followed by three months of paid internship.
Bachelor of Business Administration , bachelor's degrees. This degree course is about the management of a business, company or organization. taught skills and in-depth knowledge of the business world, and all the intricate aspects of running a business
• I have passed HSC with Commerce Stream.
I have passed out SSC with Technical Subject.