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Mohamed Nada Nada, IT Technical Support Engineer

Mohamed Nada Nada

IT Technical Support Engineer

ITSHARE Training Center

Location
Egypt - Cairo
Education
Bachelor's degree, Computers and Information Systems
Experience
2 years, 2 Months

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Work Experience

Total years of experience :2 years, 2 Months

IT Technical Support Engineer at ITSHARE Training Center
  • Egypt - Cairo
  • February 2014 to March 2016

Experiences:

April 2019 till now:

IT Support Specialist at ITSC Egypt.


August 2014 - March 2016:

IT Specialist at ITSHARE Training Center.

Job Roles & Responsibilities:
- Provide functional and technical support, troubleshooting and diagnosing hardware and software problems.
- Deploy and configuring PCs, Workstations and Laptops.
- Installing operating systems and configuring the peripherals, components and drivers.
- Installing, Configuring and Administering Windows 7 & Windows 10.
- Installing, Configuring and Administering Windows Server 2008.
- Providing technical Support for other branch.


February 2014 - July 2014:

IT Technical Support at ITSHARE Training Center.
Job Roles & Responsibilities:
- Provide functional and technical support, troubleshooting and diagnosing hardware and software problems.
- Deploy and configuring PCs, Workstations and Laptops.
- Installing operating systems and configuring the peripherals, components and drivers.

Education

Bachelor's degree, Computers and Information Systems
  • at Delta Academy for Science, Mansour
  • June 2012

Educational Qualifications:  Bachelor of Information Systems. - University: Delta Academy for Science, Mansoura, Egypt. - Graduation Year: 2012. - Graduation Grade: Very Good. - Project Graduation: Creating an electronic library. - Project Grade: Excellent.

Specialties & Skills

IT
+Endorse 1
Technical Support
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LAPTOP COMPUTERS
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CCNA
+Endorse 1
COMPUTER HARDWARE
+Endorse 1
MCSA
+Endorse 0
MCITP
+Endorse 0
MCSE
+Endorse 0
A+ CERTIFIED
+Endorse 0
C++
+Endorse 0
COMMUNICATION SKILLS
+Endorse 0
DRIVERS
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FUNCTIONAL
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ACTIVE DIRECTORY
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LANGUAGES
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Social Profiles

Facebook
Facebook
facebook.com/mohamed.nada

Twitter
Twitter
twitter.com/Mo7amed_Nada

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Technical Support (Training)
Training Institute:
Self-Learning
Date Attended:
October 2012
CCNA (Training)
Training Institute:
Self-Learning
Date Attended:
March 2013
CompTIA A+ (Training)
Training Institute:
Self-Learning
Date Attended:
January 2013
MCITP Enterprise Admin 2008 (Training)
Training Institute:
Self-Learning
Date Attended:
January 2014
Diploma of The Secrets of Success (Certificate)
Date Attended:
July 2012
N.L.P Diploma (Neuro-linguistic programming) (Certificate)
Date Attended:
June 2012
Introduction to the C++ programming language (Certificate)
Date Attended:
March 2014
Microsoft Certified Professional (Certificate)
Date Attended:
June 2013
Microsoft® Certified Technology Specialist: Windows Server® 2008 Network Infrastructure, Configurati (Certificate)
Date Attended:
June 2013
Microsoft® Certified Technology Specialist: Windows Server® 2008 Active Directory, Configuration (Certificate)
Date Attended:
June 2013
MCSA (Certificate)
Date Attended:
November 2013

Hobbies

  • Reading, Photography, Physical Fitness, Football, Ping Pong, Fishing, Travelling & Driving.
    شاركت في عدة مسابقات وأنشطة ضمن النشاط الطلابي بالجامعة، وحصلت على عدّة شهادات ومراكز مختلفة في العديد من المسابقات على مستوى الجمهورية، وعلى مستوى الجامعة.