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M Ahmed, Regional Sales Manager - MENA

M Ahmed

Regional Sales Manager - MENA·Skye Group

United Arab Emirates

Bachelor's degree, MBA

Work experience

Total years of experience: 20 years, 3 months

Regional Sales Manager - MENA

January 2012 - Present

Skye Group

Dubai, United Arab Emirates

January 2012 - Present

Established in the UK since 2006, an Emerging Technology Vendor collaborating multifunctional business sectors covering; Skye Cloud (Cloud & Data Centre Hosting, Analytics, BI & CRM Solutions), Skye Direct (Consumables Distribution), Skye Recruit (Technology Contract Outsourcing), Skye Communication (IP Telephony, Voice & Data Solutions), Skye Vision (Digital Marketing, Web Design, Branding, SEO & Web Security/Analytics).

Regional Sales Manager - MENA
• Greenfield role working directly with the CEO in consulting on go to market strategies for the MENA region with a focus on Y1 GCC market expansion plans, Y2 regional office & defined MBO plans.
• Executed expansion & business plans for Skye Cloud / Communications / Vision business portfolios into new markets focusing on multiple target sectors from SMB to the Enterprise markets.
• Responsible for overall B2B sales, channel development, strategy & execution of plans including financial objectives covering revenue & partner profitability.
• Directed market coverage business model & product segmentation by regions, including channel capacity planning to support regional budget.
• Managed & created business plans within a 2 Tier channel & direct sales environment.
• Developed & managed relationships at C level understanding of the business goals, strategy, messaging & objectives, overall presenting the ROI in reducing organizational CAPEX & OPEX.
• Demonstrated ability to win new business, develop both existing & new partnerships, and to overall execute effective sales & marketing programs.
• Managed the overall the sales cycle sale, leveraging expertise & understanding of the full channel eco-system by attainment & buy in at all levels within both the partner and end customer environment.
• Educated partners on vertical messaging across the group portfolio to maximize revenue streams, including cross selling & upselling opportunities across the production network.
• Ensured full compliance of operations with the group, adhering to bid process, deal registration & facilitation requirements.
• Excelled in all defined KPI’s, presented monthly & quarterly sales forecast, ensuring board director transparency & measurement of MBO’s & KPI’s.
• Revenues achieved in excess of $3.5 Million USD within Y1.

Company industry:
IT Services
Job role:
Sales

Regional Sales & Channel Manager - MEA & SAARC

January 2012 - January 2014

Gigamon

Dubai, United Arab Emirates

January 2012 - January 2014

• Identified, qualified, captured & closed tactical sales opportunities with strategic alignment through the channel & end-user verticals across complex network environments within the Data Centre, Enterprise, Telco/Service Provider, Government, Travel, Education, Energy & Banking sectors.
• Worked directly with the end customer & channel creating go to market strategies & structured quarterly / annual business plans across geographic territories.
• Commanded & managed the full deal life cycle to closure, with a significant increase in FY12/13 revenues.
• Created incremental pipeline for FY14 across MEA & SAARC regions.
• Developed business strategies & solutions for complex & multi-faceted customer problems working alongside technology vendors within Ethernet Switching, Routing, Firewalls & Monitoring/Security Tool vendors within APM, CEM, DLP, Forensics, Security IDS, Network Analyzers, Packet Capture, Web & SAS Security tool space.
• Supported overall growth strategy for driving Gigamon business activities into the emerging regions with accountable responsibility for the sales of company’s products across the territory.
• Achieved sales target by the growth & development of new accounts into a formerly non-active, non-managed revenue region.
• Managed & developed database of prospective customers, opportunity pipeline, commits & regular forecasting reviews within SalesForce CRM reporting to VP of EMEA.
• Managed & attended key trade shows, aligned with vendor roadshow events, channel/end user awareness seminars & presentations. Collaborated with product managers, sales engineers on presentations, product POC demonstrations, with frequent travel for customer & partner sites across the region.
• Developed short & long-range strategies for product expansion; assessed potential application of Gigamon products to meet customer needs & prepared product specification detail for the development, implementation & customization of customer solutions.
• Represented sales group on cross-functions interfacing with R&D, production & manufacturing to develop new products & enhance existing products or product lines.
• Researched & analyzed into core GCC revenue territories & further expansion markets, gauging competition level & product mix.
• Utilized a wide application of complex principles, theories and concepts applied in the customer field negotiating at C Level in presenting ROI calculations, overall reducing end customer CAPEX & OPEX expenditures.
• Engaged, recruited & managed country specific channels & distribution to promote Gigamon technology as a complimentary solution to their existing vendor portfolio lines.
• Developed opportunities & directly managed vendor relationship joint solutions.

Company industry:
IT Services
Job role:
Sales

Gigamon Product Manager / Network & Security Channel Sales Manager - MENA

January 2011 - January 2012

Gigamon - Computerlinks Arrow ECS

Dubai, United Arab Emirates

January 2011 - January 2012

• Responsible for the planning & execution of a broad range of channel activities associated with the development of a Tier 2 vendors fit within the Core Technology Division, managing & developing the core vendor product business lines (Gigamon).
• Worked as part of a team, utilizing resources within marketing, product management & technical pre-sales to further the vendor objectives within target markets.
• Achieved & managed monthly margin targets, MBO’s and KPI’s for assigned territories and verticals.
• Worked closely with Vendors, VAR’s & End-Users in order to maintain a profitable business relationship & to ensure that the supply chain remained robust & proactive.
• Managed responsibility of direct engagements with Gigamon to agree focus & activities culminating in the development of business plans, pipeline & ensuring target execution on a monthly review cycle.
• Planned sales & marketing activities working with vendor executives & channel decision makers across MENA markets, engaged in Network & Security Trade Shows, delivering End-User & Partner awareness enablement seminars & cross-technology partner roadshows.
• Worked closely identifying & developing relationships across key VAR’s & Systems Integrators to maximize pro-activity levels, focus & alignment to the key vendor solutions.
• Managed objectives within the team to ensure regional vendor goals had been satisfied across all assigned distribution territories throughout EMEA.
• Provided commercial sales training & technology presentations to the key channel partners & target end users.
• Developed & managed core GTM strategy in-line with emerging vendor objectives to align the correct channels to develop & drive new & incremental business in the region. Closed & managed contractual agreements for the channel across MENA with a focus within GCC revenue markets.
• Signed agreements & strategic GTM business plans for key VAR’s, ensuring focused activity plans & country specific coverage through Pan-Gulf and NA focused partners.
• Managed & delivered increase in revenues on behalf of vendors with no former presence in the region through a direct touch business model & partner enablement account mapping strategy.

Company industry:
IT Services
Job role:
Sales

Sales & Channel Operations Manager - EMEA

June 2006 - January 2011

Integrated Solutions Group LLC

Dubai, United Arab Emirates

June 2006 - January 2011

• Directed company into the formation of a regional office & expansion into MEA markets providing IT infrastructure, security/networking solutions & professional services on behalf of global IT vendors.
• Targeting & working within the Finance/Banking, Telco/Service Provider, Energy, Government, Healthcare & Education verticals.
• Created & managed logistics supply chains, systems infrastructure, business process management, tailored CRM systems, financial processes & regional legal agreements for deal facilitation.
• Negotiated contracts & managed direct relationships at board level at each field within 3 Tier channel.
• Generated revenue sales in excess of USD5million within the 1st year’s trade within GCC market.
• Diversified company to adapt from local market & global economic challenges targeting more profitable revenue streams, developing import & export distribution chains into emerging markets.
• Increased revenue turnover to over USD12 million by 3rd year within MENA.
• Created business plans & strategic partnerships within channel, controlling supply chains to emerging regions within MEA.
• Imported & exported volume scale IT hardware, creating forward buying trends, brokering currency rates & managing fluctuations from source to delivery.
• Developed & created recruitment / contracting arm of the business establishing processes, guidelines & documentation for the full sales cycle working in conjunction with the UK office launch.
• Consulted international organizations & vendors expanding into the region advising into processes for company formation on Branch Subsidiary, LLC, FZC & FZE basis.

Company industry:
IT Services
Job role:
Management

Professional Services Manager - EMEA & APAC

March 2006 - January 2011

Integrated Training Services Ltd

London, United Kingdom

March 2006 - January 2011

Established in 2005 part of the Integrated Group, a corporate training & consultancy brokerage firm offering a fully outsourced managed training solution covering all areas of personal development, technical, IT and professional skills curriculum with partnerships across the board to the corporate, enterprise & SME markets.
Director of Managed Training Services:
• Directed management & integration of multi-vendor training programs within EMEA & APAC for blue chip organizations.
• Consulted on implementation of client in-house training programs, technology & system upgrades, maintained ongoing training development plans with key decision makers managing all user requirements from Administrative Personnel, Sales, IT, Facilities, HR, Finance, Director & Board level.
• Directed training services ranging from instructor led, public schedule, on-site rollouts, floor walking and closed bespoke client programs.
• Recruited & contracted freelance consultants representing the company/vendor for client-site learning, developing & supporting bespoke in-house systems & creating courseware supporting bespoke applications.
• Directed & implemented new business model strategy combining purchasing power of major organisations to develop & negotiate revised pricing contracts for greater ROI.
• Created Service Level Agreements (SLA’s) and contracts from channels cross-selling services and IT solutions across multi sectors.
• Managed and maintained control of company accountability and P/L activities.
• Increased revenue turnover from GBP500k 1st year to GBP2.3Million by 3year.
• Coordinated merger acquisition with market leader.

Company industry:
Primary, Prep, & Secondary School
Job role:
Management

Education

Cassio College

May 1997

May 1997

Bachelor's degree, MBA

United Kingdom

Skills

Regional Managers
Expert
Regional Managers
Expert
Sales Management
Expert
Sales Management
Expert
Account Management
Expert
Account Management
Expert
Sales Pipeline Management
Expert
Sales Pipeline Management
Expert
Business Development
Expert
Business Development
Expert
MS Office
Expert
MS Office
Expert
CRM - ACT, SAGE, Navision, SalesForce, Access
Expert
CRM - ACT, SAGE, Navision, SalesForce, Access
Expert
Windows Operating Systerms
Intermediate
Windows Operating Systerms
Intermediate
Business Development, Strategy Realization, Business Re-engineering
Expert
Business Development, Strategy Realization, Business Re-engineering
Expert
IT Channel, Project, Account and Contract Management
Expert
IT Channel, Project, Account and Contract Management
Expert
Ethernet Switching, Routing, Firewalls
Intermediate
Ethernet Switching, Routing, Firewalls
Intermediate
Network Packet Prokers, Traffic Visibility Fabrics, Network Performance Monitoring & Security Tools
Intermediate
Network Packet Prokers, Traffic Visibility Fabrics, Network Performance Monitoring & Security Tools
Intermediate
APM, CEM, DLP, Forensics, Security IDS, Network Analyzers, Packet Capture & Web Security Tools
Intermediate
APM, CEM, DLP, Forensics, Security IDS, Network Analyzers, Packet Capture & Web Security Tools
Intermediate
Regional Managers
Expert
Regional Managers
Expert
Sales Management
Expert
Sales Management
Expert
Account Management
Expert
Account Management
Expert
Sales Pipeline Management
Expert
Sales Pipeline Management
Expert
Business Development
Expert
Business Development
Expert

Languages

English
Expert
Arabic
Expert