Bayt.com
moataz mohamed salem, IT Supervisor

moataz mohamed salem

IT Supervisor

Marseiliabeach for tourism investment

Location
Egypt - Alexandria
Education
Higher diploma, Microsoft Certified System Engineer
Experience
15 years, 6 Months

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Work Experience

Total years of experience :15 years, 6 Months

IT Supervisor at Marseiliabeach for tourism investment
  • Egypt - Alexandria
  • My current job since November 2021

• Support User Software as needed
• Manage and trace all Network Traffic to Solve Network Slow Issue
• Install and Configure Hardware and Software
• Troubleshoot Systems Hardware and Software
• Full inventory Report (Computers - Printers - Monitors-Servers-Camera)
• Install and update company software and hardware as needed
• Anticipate and report the cost of replacing or updating computer items
• Manage a team and provide the necessary support
• Determining the tasks of the team and setting time plans with the necessary support to finish on time
• VMware vSphere Control
• Aruba Access Point Control
• Regularly evaluating our IT systems to ensure they meet the necessary demands
• Plan and complete daily assigned tasks within deadlines
• Understand support problems, analyze problem data and determine appropriate solutions
• Windows Server 2008&2012&2016 (Active Directory-DNS-DHCP-User Configure-Security Configure- Build from Zero)
• CCTV Problem Support ( ivm4200 )

Salesman at United company for trade and distribution
  • Egypt - Alexandria
  • November 2018 to April 2021

Cosmetics sales

IT Help Desk at Warba insurance Co. Alpha-ez Co. Contract
  • Kuwait - Al Kuwait
  • September 2015 to February 2018

1- Fix Computer PC software
2- Fix Computer PC hardware
3- Fix Network issue
4- Fix Printers issue(network-software-hardware)

IT Help Desk at National Financial Brokerage
  • Kuwait - Al Kuwait
  • September 2007 to November 2016

1- Fix computer PC hardware
2- Fix computer PC software
3- Fix Network issue

Education

Higher diploma, Microsoft Certified System Engineer
  • at Server Administrator
  • September 2017

Server Administrator 2012

Diploma, Technical Support
  • at Yat Education Center
  • October 2006

Technical Support Education

Bachelor's degree, information management System
  • at Higher Institute of Computer and Information Systems
  • August 2005

Computer and Administrative Information Systems

Specialties & Skills

Customer Service
+Endorse 1
Computer Maintenance
+Endorse 1
Technical Support
+Endorse 1
IT Helpdesk
+Endorse 0
Windows Server(2012)
+Endorse 0
internet searching
+Endorse 0
adobe photoshop design
+Endorse 0
Computer hardware mentinance
+Endorse 0

Languages

English
Intermediate

Training and Certifications

Technical Support ( YAT Education Center) (Certificate)
Date Attended:
August 2007
MCSA (G352-1048) (Certificate)
Date Attended:
November 2017
MCP (G349-6345) (Certificate)
Date Attended:
November 2017

Hobbies

  • Race,battel fight games
  • Read Computer 🖥️ Since books