Account Manager/Media Planner
Different Media
Total years of experience :25 years, 10 Months
Responsible for creating Marketing Campaigns, advertising, event planning, Media Booking & Planning, Traffic Handling & fielding Customer Complaints.
I have successfully achieved the following:
• Planning & organizing.
• Customer Service & fielding Complaints.
• Bottlenecks & problem solving.
• Selling skills.
• Branding.
* Develop a growth strategy focused both on financial gain and customer satisfaction
* Conduct research to identify new markets and customer needs
* Arrange business meetings with prospective clients
* Promote the company’s products/services addressing or predicting clients’ objectives
* Prepare sales contracts ensuring adherence to law-established rules and guidelines
* Keep records of sales, revenue, invoices etc.
* Provide trustworthy feedback and after-sales support
* Build long-term relationships with new and existing customers
* Develop entry level staff into valuable salespeople
Responsible for parts ordering, tuning plans, making strip, drag, street racing cars, ECU Tuner for JDM & German cars, customer support, fault diagnoses & taking dealerships of international companies.
• Maximized sales for the Company and across wider channels around 100 cars every six months
• Provided first class customer experience through awareness presentations about the vehicles
• Carry out stock management and Company operation processes to help minimize risk and costs
• Continually developed an understanding of the company’s culture, products, ethical initiatives, other areas of business, which was reflected in daily performance
• Handel High profile clients helping them throughout the sales process, closely worked with clients to build their custom made cars
• Planning & organizing.
• Customer Service & fielding Complaints.
• Bottlenecks & problem solving.
• Selling skills.
• Branding.
•Reduced A/R aging from an average of 87 days to 63 days in less than 7 months
•Established new credit criteria for new accounts, significantly reducing bad debt
•Wrote credit policy and procedure manual for department
•Member of FedEx Kinko’s Research team preparing financial feasibility studies for the Middle East
•Coordinating with KPMG Auditors in the annual and quarterly financial audit process
•Full charge processing of all accounts receivable and payable
•Manage all petty cash and office supply expense accounts
•Reconcile bank balances; record general ledger entries
•Establish customer credit lines and set up credit accounts with vendors
•Handling annual inventory, quarterly random stock check and updating inventory systems & processes
•Handling A/P (Coordinate with operation to follow the purchasing system M.R/L.P.O
•Payroll Officer
*Responsible for creating Marketing Campaigns, advertising & event planning.
Opening new accounts & fielding Customer Complaints.
•Full charge processing of all accounts receivable and payable
•Handling annual inventory, quarterly random stock check and updating inventory systems & processes\
•Payroll officer
Responsible for fault diagnoses and guiding customers to the right solution, reporting faults using car soft and launch tech., profession knowledge of Mpower engines parts and codes.
GPA: 3.325 (Cum Laude) •Graduation Project: Wars effect on dollar & stocks