- Strong interpersonal influencing skills and ability to lead a team.
- Experienced in development and performance management.
- Approaching every task with passion and enthusiasm.
- Managing underperforming employees.
- Ability to ensure ongoing improvement of customer service standards across the branch.
- Targeting and developing specific markets.
- Personal Accountability & Commitment to achieve.
- Effective Communication.
- Thriving in a high volume, pressurized environment.
- Resilience and Flexibility (Can do attitude).
- Interpersonal skills and Good phone manner.
- Coming up with new ideas.
- Ability to creatively solve problems.
- High written and verbal communication skills and High listening skills.
- Ability to problem solve and High attention to detail and accuracy.
- Possessing exceptional communication skills.
- Adaptability and resilience and Ability to tolerate stress.
- Having the required confidence, drive, and enthusiasm.