Doaa Adam, Operations Manager

Doaa Adam

Operations Manager

Development Medical Supplies Ltd.

Location
Jordan - Amman
Education
Bachelor's degree, Biology
Experience
14 years, 10 Months

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Work Experience

Total years of experience :14 years, 10 Months

Operations Manager at Development Medical Supplies Ltd.
  • Jordan - Amman
  • My current job since May 2016

- Prepare and process requisitions, purchase orders and handling all logistics matters.
- Review purchase order claims and contracts for conformance to company policy.
- Develop and implement purchasing and contract management instructions, policies, and
procedures.
-Strategically plan and manage logistics and warehouse.
- Preparing & Developing company documentation and official forms.
- Managing Tenders department
- Transmission documents and invoices to JFDA for
- Registration and approval
- Develop relationships with Suppliers and forwarders to support business in the key
sectors
- Preparing and issuing the Letter of credits
- Handling Claims with Suppliers
- Handling Quality Complaints
- Collaboration with the Sales department
- Update the database
- Work with other staff on communications activities
- Prepare Annual & Monthly reports
- Attend development conferences & annual general meetings.
- Preparing & Developing company documentation and official forms.

Business Development Manager at Development Medical Supplies Ltd.
  • Jordan - Amman
  • January 2015 to May 2016

Following up new business opportunities and setting up meetings.
Participate in pricing the solution/service.
Communicating new product developments to prospective clients.
- Preparing business plan, pricing strategy, researches, presentations,
communications, emails and meetings.
Preparing & Developing company documentation and official forms.
Managing Tenders department.
Transmission documents and invoices to JFDA for
Registration and approval.
Develop relationships with Suppliers, Organizations and Clients that
support business in the key sectors.
Preparing and issuing the Letter of credits.
Preparing Purchase orders and handling all Logistics matters.
Handling Claims with Suppliers.
Handling Quality Complaints.
Crafting training programs & Conducting workshops.
Competitive analysis.
Collaboration with the Sales department.
Update the database.
- Work with other staff on communications activities
- Prepare Annual & Monthly reports.
- Attend development conferences & annual general meetings.
- Preparing & Developing company documentation and official forms.

Business Development Officer at Development Medical Supplies Ltd.
  • Jordan - Amman
  • November 2011 to December 2014

Handling all communications with suppliers and Clients
Support the GM in his business plan, pricing strategy, researches, presentations,
communications, emails and meetings
Transmission documents and invoices to JFDA for
registration and approval.
Develop relationships with Suppliers, Organizations and Clients that support business the key sectors
Contract review with Clients/Suppliers & potential new Clients/Suppliers
Responsibility of Tenders department, Bank Bonds,
Letter of credits, Purchase Orders and Logistics
Crafting training programs & Conducting workshops Competitive analysis
Collaboration with the Sales department
Help create databases
Work with other staff on communications activities
Prepare Annual & Monthly reports
Attend development conferences & annual general meetings
Preparing & Developing company documentation and official forms
Preparing and directing daily/monthly reports
Archiving and maintaining the department files

Sales Coordinator and Regualtory Affairs at Johnson& Johnson - Development medical supplies
  • Jordan - Amman
  • July 2009 to November 2011

• Supporting and coordinating between Medical Equipment department and other company departments. (Warehouse, Tendering, accountant, …..)
• Supporting field sales team marketing efforts and ensuring that proper communication is maintained between different departments.
• Preparing and directing daily/monthly reports to Sales Manager.
• Assisting in preparation of sales contracts, quotations, tenders, offers.
• Following up all sales/purchases transactions.
• Processing and tracking of purchasing orders.
• Forwarding incoming sales calls and potential new contracts to Sales representative.
• Assisting customers on requests that can be handled internally.
• Monitoring delivery of goods to customers.
• Assisting to maintain the customer base through good service and support.
• Following up commercial correspondences with international suppliers.

• Archiving and maintaining the department files.
• Participate in establishing ERP (Enterprise Resource Planning) /Business Cycle Management System
• Direct the preparation, documentation and submission of JFDA applications and Technical file
• Product Registration

Education

Bachelor's degree, Biology
  • at The Hashemite University
  • June 2007

Specialties & Skills

Tenders
Sales Order Processing
Logistics
Regulatory Affairs
Sales Contracts
MS office
Marketing
Purchasing
Time Management
Communications
Ability to Work Under Pressure
Logistics
ERP Skills

Languages

Arabic
Expert
English
Expert

Training and Certifications

Business Writing (Training)
Training Institute:
Jordan Today Center
Date Attended:
July 2015
Procurement Management and Cutting Cost (Training)
Training Institute:
Amman Chamber of Commerce
Date Attended:
December 2018
Letter of Credits (Training)
Training Institute:
Jordan Today Center
Date Attended:
October 2015
Mini MBA (Training)
Training Institute:
The German Jordanian University
Date Attended:
April 2016
Duration:
48 hours
Purchasing, tenders & warehouse Management (Training)
Training Institute:
EEMC
Date Attended:
May 2016
Duration:
20 hours