CPO - Project Manager
Beshara Group
Total years of experience :19 years, 0 Months
I'm leading the planning and implementation of large-scale E-Government applications for the Kuwait Government (Civil Service Commission). Working with leaders, specialists, consultants, and SMEs to identify requirements, develop budgets, and organize the project from initial planning and development to implementation and maintenance.
- Work with the project sponsor to understand the objectives and business benefits targeted by the project, contribute to preparing a business case setting out the return on investment, and prepare the project documents as needed.
- Contribute to developing Service Level Agreements (SLA) and negotiating.
- Define roles, responsibilities, and accountabilities within the project.
- Providing leadership to the project team and working with seniors (PMO, POs and APOs) responsible for the business to maximize benefits and meet the stakeholder expectations.
- Communicating complex messages and issues clearly and credibly, using a mix of communication methods to promote shared understanding across diverse audiences, using persuasive logic to win support or change views, and delivering difficult/unpopular messages with clarity and diplomacy.
- Managing follow-up activity to monitor and minimize the impact of risk, assessing and prioritizing probability/adverse impact or maximizing the realization of opportunity.
- Identify stakeholders, gather information to understand their needs and expectations, and confidently engage with them to build commitment and support.
- Communicate progress regularly to the project sponsor, key stakeholders, and project team members.
- Monitor and report actual performance and achievement against the plan, implement corrective action to bring a project back on track.
- Establish clear goals, manage conflict within the team, acknowledge the feelings and views of the people involved, and redirect their energy to a common goal.
- Managing change control and release, designing and coordinating the processes that enable the project to manage changes to scope, requirements, and deliverables in a controlled way.
The Civil Service Commission is the leader in the GCC countries in using and adapting the newest technologies. CSC provides the best services and technologies to help all Kuwait's government employees with their daily jobs. The CSC strives to make all government services paperless, online, and more reliable than ever.
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