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Moazzam Chaudhry, Business Development Manager

Moazzam Chaudhry

Business Development Manager·ICM Capital

United Arab Emirates

Bachelor's degree, Bachelor of Arts

Work experience

Total years of experience: 23 years, 1 months

Business Development Manager

April 2016 - Present

ICM Capital

Dubai, United Arab Emirates

April 2016 - Present

 Build up new relationships with Asset Manager, Introducing Broker.
 Control all account opening procedures and pending documents from new clients.
 Responsibility of client cases and answer in a successful client relationship growing.
 Active contact to company leads to introduce the products and services offered.
 Answer all calls and support clients with Futures and FX queries.
 Check forums and FX website and answer in a timely manner.
 Actively educate clients with regard to the company products, CFD's, FX and spread betting.
 Assisting and educating clients on the platform and trading margined products along with the associated risk.
 Financial Markets Analysis, Price Movements Analysis.
 Provide advice, market updates and information to clients.

Company industry:
Financial Services
Job role:
Sales

Sr. Account Manager

June 2011 - September 2015

CM Capital

Lahore, Pakistan

June 2011 - September 2015

CM Capital is Forex Brokerage Company which was created to provide a more personalized and Beneficial services to its esteemed clients. Built on the principal of “Client first”, CM Capital is extending its services to members all over Pakistan and Middle East.

Responsibilities include:
 Spearheading the efforts of establishing new accounts/clients for Pakistan and Middle East regions by developing and maintaining relationships and ensuring the highest level of service.
 Generating and Closing individual Sales Leads, Cold calling to arrange meetings with potential customers to prospect for new business.
 Create and execute strategies to generate revenue by gaining new clients through imparting information on Company’s financial products and services.
 Provide a professional, efficient and friendly service to all customers and deal with queries and requests in a timely and efficient manner.
 Ensure higher customer satisfaction / gains by ensuring win-win trading tactics through superior situational awareness of market trends and customer communication.
 Ensure optimal channels are kept open with clients and used to discuss financial markets, Market situations, advice and predictions of the market to the client satisfaction.
 To execute account opening processes across the various systems and activate the accounts.
 Train clients on the Company’s trading systems and ensure that their experience is rewarding and smooth.  Planning and executing inaccuracy diminution Procedures to ensure maximum productivity and ensure error free operations.
 Sets examples for agents in areas of personal character, commitment, organizational and selling skills, and work habits.
 Training and development of agents on techniques for closing difficult sales and overcoming objection and quantitative problem solving.
 Managing the operational teams of agents for optimal efficiency.

Company industry:
Financial Services
Job role:
Management

Operation Manager

March 2008 - May 2011

World Exchange Co (pvt) Ltd

Lahore, Pakistan

March 2008 - May 2011

 Heading internal operations of the Money Exchange Retail Activity of the company.
 Ensuring compliance of company operations with local/International regulatory requirements and internal controls and processes.
 Creation and assimilation of daily, weekly, monthly and yearly group and regulatory reporting / facilitation of external and internal audits.
 Development and reshaping of the commercial business moving forward whilst playing a key role in the protection of the asset and investment from a commercial business perspective.
 To contribute positively to and drive the planned growth and development of the Company by introducing innovative solutions, establishing optimum structures and facilities and by providing strategic leadership to the Company.
 Devise & implement policies, systems and procedures in order to streamline the Company’s internal systems.
 Studying international and local markets to devise policies and strategies for Business Planning, Forecasting, Budgeting, Income generation and Cost reduction etc. Cooperate with the banks and financial institutions. Follow-up with implementation across the company.
 Ensure timely and accurate execution of transactions.

Company industry:
Banking
Job role:
Administration

Head of Trading Desk

October 2002 - January 2008

Dxy International (pvt) Ltd

Lahore, Pakistan

October 2002 - January 2008

 Progressed from the role of Junior Dealer to Head of Trading Desk.
 Extensive experience in Commodities, Forex, Major Indices, Metals, Treasure Bonds, CFD’s and Options.
 Performed special projects for senior management and the CEO to resolve internal audit and operation risk departments by finding / suggesting and instituting improvements to departmental procedures.
 Supervised the testing of all communication, quoting and electronic trading systems to determine the operational readiness of the firm.
 Designing and delivering training session to new hires on Quoting, confirming and transmitting client trades and interacting/negotiating with Liquidity providers, aggregators and end clients. Ensure supervision of employees in these functions to ensure optimal efficiency.
 Expert in strategic planning with a track record of promoting growth by collaborating with In House Clients providing vital services for them on a 24 hour basis for their and the firms mutual growth.
 Acted as liaison between senior management and various internal department to improve forecasting and performance.
 Directly work with the clients to insure proper lines of communications which are critical in trouble shooting myriad problem's and issue's requiring immediate attention for prevention and resolution.
 Special emphasis was put on Error Reduction Procedures effectively reducing the firm’s error ratio by thousands of dollars annually.
 Carefully monitored the operational risk and business exposure of all trading activity, and produced accurate P & L reconciliation reports for management on a daily, weekly and monthly basis.
 Reconciled and posted all trading room expenses, focusing on tolerance levels to effectively reduce costs and maximize profits, while monitoring monthly budgets.

Company industry:
Financial Services
Job role:
Management

Education

University of The Punjab

August 2005

August 2005

Bachelor's degree, Bachelor of Arts

Pakistan

The Institute of Management Sciences

October 2002

October 2002

Diploma, computer science

Pakistan

4 semesters only

Central Model School

August 1997

August 1997

High school or equivalent, science

Pakistan

Skills

Team Building
Expert
Team Building
Expert
Business Planning
Expert
Business Planning
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Clint Relationship and Retention
Expert
Clint Relationship and Retention
Expert
MS Office
Intermediate
MS Office
Intermediate
Cash Management
Expert
Cash Management
Expert
Numerical/Mathematical Abilities
Expert
Numerical/Mathematical Abilities
Expert
Policies & Procedure Development
Expert
Policies & Procedure Development
Expert
Risk Managment
Intermediate
Risk Managment
Intermediate
Error Trade Investigation & Prevention
Expert
Error Trade Investigation & Prevention
Expert
Team Building
Expert
Team Building
Expert
Business Planning
Expert
Business Planning
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Clint Relationship and Retention
Expert
Clint Relationship and Retention
Expert

Languages

English

Expert

Urdu

Expert

Punjabi

Expert

Hindi

Intermediate

Training and Certifications

Training
National Guards
The National Cadet Corps
Oct 1998

Hobbies and interests

Playng Online Games

1600th level in Candy Crush, 1444th level in Pet Rescue Saga.

Quiz

winner of school championship.

Playing CHESS, POKER and BLACKJACK

Winner of college chess championship.