Marketing Specialist
MG Motors Saudi JIAD MODERN MOTORS
Total years of experience :7 years, 11 Months
- Executive secretary for the board
- Family office supervisor
Established HR department,
Managing and controlling the process of all ( MOL - Qwa - Moqeem - Gosi - MOFA- Enjaz- medical insurance- Seha- modad )
Supervise and assure that responsibilities are executed in a timely manner, and provide the business with efficient reports that highlights opportunities and avoid obstacles.
Follow up governmental parties for updating staff information.
Communicate with governmental parties and offices to apply new doctor's university approval
before joining .
Arrange for external doctors that joining as part timers required documents in order to be
legally working .
Update staff with the current situation or status for iqama or any governmental document
Completing staff registration process and renew staff documents in liaison with government
relation.
Arrange flight tickets booking for all staff.
Arrange flight tickets booking and hotel booking for new joining staff.
Prepare and audit ticking bills before submitting to finance for payment.
Search for the new talent and qualify employee
Cover and Assist the absence or shortage of any staff from Recruitment, Compensation &
Benefits, and Employee Relation.
Submit weekly report for the Governmental Relation /recruitment with the tasks and any required support or documents.
• Overseeing general office operation.
• Coordinating meetings and managing staff calendars and schedules.
• Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity.
• Implementing and maintaining procedures/office administrative systems
• Work with management to assess and improve processes and policies
• Address patients issues and complaints
• Meet regularly with upper management to stay informed on issues
• Solve problems and make decisions at operations level
• Reporting to the Director, providing assistance, support and coordinating the administrative duties of Board.
• Create and maintain records for all committees and boards.
• Preparing and distributing meeting agendas and minutes in coordination with the committee chair/co-chair, as well as maintaining documents and archiving in accordance with policies.
• Preparing summary reports for the Advisory Committee to distribute the CEO agenda
• Liaises regularly with committees and boards and communicates with senior staff regarding committee and board matters
membership consultant & Members services Advisor
• Contact new and existing customers to meet and exceed sales objectives.
• Organize, rotate, and stock shelves during each store visit.
• Participate in sales meetings and on-site training.
• Negotiate and use persuasion skills to overcome objections.
• Deliver presentations and demonstrate products to customers.
• Provide daily recap of results and accomplishments to the management team.
look for the work movement
customer service
- trained to work on SAP system
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Acknowledging and resolving customer complaints.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Trained to Work on CRM system
- Contact new and existing customers to meet and exceed sales objectives
- Conduct skills gap analyses
- Map out long-term training plans for internal teams
- Prepare educational material (e.g. design manuals and order books)
- Select educational methods, like on-the-job coaching, conferences, workshops and e-learning courses
- Assess the impact of training on employee performance
- Gather feedback from trainees and trainers after each session
- Prepare cost reports for each learning program
• Provides world class services to members
• Manages the daily operations that surround the club lounge
• Greets the club guests when they arrive
• Report any feedback receives to the management
• Handle basic administrative duties
• Able to use hospitality management software systems
• Carry out operations for service excellence
• Handle guests' concerns and feedback
• Meet service challenges
• Perform stocktaking
• Promote tourism
• Provide club floor services
• Use upselling and suggestive selling methods
Saudi Commission for Health Specialties Certified