Customer Training Manager
Dubai Technologies LLC
Total des années d'expérience :15 years, 3 Mois
Key Responsibilities:
• Led operational management and team leadership initiatives within the transportation industry, driving exceptional results in driver supervision, safety adherence, and strategic planning.
• Managed business operations and support teams, overseeing roster planning, multicultural team dynamics, and operational cost control.
• Specialized internal staff training programs focused on enhancing soft skills, communication proficiency, email etiquette, fostering a positive work culture, and self motivation.
• Designed and delivered customized training programs for external stakeholders including fleet operators, drivers, and managers, as well as internal staff.
• Implemented innovative methods and technologies to ensure engaging and effective outcome, empowering staff members to excel in their roles and contribute to organizational success.
• Played a pivotal role in enhancing performance, productivity, and profitability for numerous transport entities by addressing challenges and seizing opportunities within various domains of the transportation industry.
• Leveraged strong interpersonal, management, and technical skills to support clients and internal staff in achieving excellence and satisfaction in their respective roles.
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