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Mohamad Alameddine, Business Operations & Performance Consultant

Mohamad Alameddine

Business Operations & Performance Consultant·Minalytics

United Arab Emirates

High school or equivalent, Maritime Economics and

Work experience

Total years of experience: 15 years, 8 months

Business Operations & Performance Consultant

November 2022 - Present

Minalytics

The Hague, Netherlands •Hybrid

November 2022 - Present

• Delivered BI and reporting solutions across logistics, finance, and commercial clients in Europe and the
Middle East.
• Built and maintained Power BI and Tableau dashboards connected to MySQL databases.
• Automated recurring reports, reducing manual workload by 40%.
• Developed KPI dashboards to track operational and financial performance.
• Improved reporting speed and data visibility for management.
•
. Worked directly with stakeholders to translate business requirements into practical reporting and
analytics solutions
• Supported management teams with data insights to improve operational performance and reporting
accuracy.
Company industry:
Business Consultancy Services

Business Operations & BI Manager

July 2018 - October 2022

FFM Online

Amsterdam, Netherlands

July 2018 - October 2022

• Built and managed Power BI dashboards integrating sales, revenue, and finance data across digital
subscription operations.
• Automated reporting processes, reducing reliance on manual data extraction.
• Developed KPI dashboards to monitor commercial performance and support management decisions.
• Introduced forecasting tools to improve revenue planning and performance tracking.
• Identified performance gaps and supported operational improvements across commercial and finance
teams.
• Led a small analytics team supporting business operations, commercial growth, and financial reporting.
• Improved reporting efficiency and supported faster decision-making across operations and commercial
teams.
Company industry:
IT Services

Operations & BI Analyst

December 2016 - June 2018

BIAT – Business Incubation Association

Tripoli, Lebanon

December 2016 - June 2018

• Conducted operational and financial analysis for EU and UN-funded SME development programmes (EUR
1.5M+).
• Built reporting tools and KPI dashboards to track programme performance.
• Supported decision-making through structured data analysis.
• Worked with public and private stakeholders on performance monitoring.
Company industry:
Business Support Services
Job role:
Information Technology

Business Operations Consultant

July 2016 - December 2017

Arab Transport Company,

Tripoli, Lebanon

July 2016 - December 2017

• Spearheaded operational improvement initiatives, mapping and optimizing processes across logistics and
transport functions.
• Developed internal dashboards and reporting systems to monitor performance and improve transparency in
daily operations.
• Supported executive management in aligning operational execution with key business performance indicators
and cost-efficiency targets.
Company industry:
Motor Vehicle Passenger Transport
Job role:
Management

Commercial Operations Analyst

December 2014 - June 2016

UTC Fire & Security,

Brussels, Belgium

December 2014 - June 2016

• Analyzed regional sales and logistics performance, ensuring data integrity, accurate forecasting, and operational
reporting.
• Collaborated with sales, production, and supply chain teams to identify process bottlenecks and implement
corrective actions.
• Introduced automated Excel and BI-based reporting tools, enhancing transparency and responsiveness across
10+ European markets.
• Delivered analytical insights that supported pricing strategy refinement and operational cost reductions.
• Coordinated strategic efforts between Sales, Production, and Supply Chain teams. Established data governance
protocols with meticulous attention to detail to ensure reporting served as an audit layer against financial
discrepancies.
Company industry:
General Engineering Consultancy
Job role:
Manufacturing

Business Analyst

April 2012 - April 2014

CLIQ Digital,

Amsterdam, Netherlands

April 2012 - April 2014

• Managed operational performance analytics across EU and MENA markets.
• Designed dashboards supporting marketing, revenue, and partner performance monitoring.
• Conducted forecasting and scenario analysis supporting commercial expansion strategies.
• Reduced reporting turnaround time by 25% through automation of analytics dashboards.
Company industry:
Telecommunications
Job role:
Information Technology

Business Consultant

July 2008 - June 2010

Arab Transport Company,

Tripoli, Lebanon

July 2008 - June 2010

• Supported operational improvement initiatives across logistics and transport operations.
• Assisted in development of internal reporting systems and KPI dashboards.
• Contributed to process optimization and documentation standardization.
Company industry:
Motor Vehicle Passenger Transport
Job role:
Consulting

Education

Rotterdam School of Management (RSM-EUR)

October 2011

October 2011

High school or equivalent, Maritime Economics and

Netherlands

University of Balamand

February 2010

February 2010

Bachelor's degree, Administration

Lebanon

Skills

Business Development
Expert
Business Development
Expert
Finance
Expert
Finance
Expert
Supply Chain
Expert
Supply Chain
Expert
Data Analysis
Expert
Data Analysis
Expert
Project Management
Expert
Project Management
Expert
AUTOMATION
Intermediate
AUTOMATION
Intermediate
BUSINESS INTELLIGENCE
Intermediate
BUSINESS INTELLIGENCE
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Sales
Intermediate
Sales
Intermediate
Negotiation
Expert
Negotiation
Expert
Administration
Expert
Administration
Expert
Business Development
Expert
Business Development
Expert
Project Management
Expert
Project Management
Expert
Portfolio Management
Intermediate
Portfolio Management
Intermediate
Risk
Expert
Risk
Expert
Banking
Intermediate
Banking
Intermediate
Preparation
Intermediate
Preparation
Intermediate
Customer Service
Expert
Customer Service
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert
Logistics Management
Expert
Logistics Management
Expert
Logistics
Expert
Logistics
Expert
Supply Chain
Expert
Supply Chain
Expert
Procurement
Expert
Procurement
Expert
SAP
Expert
SAP
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Team Management
Expert
Team Management
Expert
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS TRANSFORMATION
Intermediate
BUSINESS TRANSFORMATION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate
Budgeting
Expert
Budgeting
Expert
Financial Analysis
Expert
Financial Analysis
Expert
Reporting
Expert
Reporting
Expert
Data Analysis
Expert
Data Analysis
Expert
SQL
Expert
SQL
Expert
Business Analysis
Expert
Business Analysis
Expert
ANALYTICS
Intermediate
ANALYTICS
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
INFORMATION VISUALIZATION
Intermediate
INFORMATION VISUALIZATION
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
POWER BI
Intermediate
POWER BI
Intermediate
PRODUCTIVITY IMPROVEMENT
Intermediate
PRODUCTIVITY IMPROVEMENT
Intermediate
SUPPLY CHAIN ANALYSIS
Intermediate
SUPPLY CHAIN ANALYSIS
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Expert

French

Expert

Dutch

Beginner

Training and Certifications

Certifications
Chartering Practice
residency under
FIATA Freight Forwarding
FIATA
Chartering Practice

Hobbies and interests

Swimming