mohamad elsahmarani

• Managed daily restaurant operations (front & back of house)
• Enhanced customer satisfaction and handled complaints professionally
• Supervised staff scheduling, performance evaluation, and training
• Ensured compliance with health, safety, and hygiene standards
• Prepared detailed financial and operational reports
• Led promotions, events, and initiatives to increase customer loyalty

• Coordinated front and back of house operations
• Delivered high service standards and resolved customer complaints
• Organized shifts and supervised staff performance
• Monitored sanitation and safety compliance
• Prepared weekly, monthly, and annual revenue & expense reports

• Trained and supervised staff to meet brand standards
• Monitored customer experience and complaint handling
• Managed inventory and material requisitions
• Ensured food safety and sanitation compliance
• Generated sales, progress, and customer satisfaction reports