Operations manager
mini me world family entertainment center
Total years of experience :8 years, 11 Months
*Managing all f&b operations in the restaurants
*Assist HR with recruiting process.
*Planning and strategy decision.
*supervising all employees and orienting them
*general supervision of maintenance team
*Develop, implement and review operational policies.
*Training point of sales employees on SACOA program.
*Training point of sales employees on OMEGA program.
*Training employees on safety and security instructions.
*Help promote a company culture that encourages top performance and high morale.
*Controlling al warehouses operations.
*managing general manager and executive manager calendars and appointments.
*Supervising all employees in the company.
*Product quality control.
*Tracking cash flow to ensure collection of all invoices.
*Organizing outdoor sales.
*Ensuring a defined distribution of job role between employees
*Communicating with the executive manager.
*Ordering new products to ensure no lack of inventory.
*Making a clear and specified sales plan.
*Setting daily, monthly and yearly sales target.
*Following up on sales targets to make sure that they are met.
*Training salesman on the best sales techniques.
*Interviewing new employees.
*Daily check up on stores.
*Evaluating employees performance.
*Training merchandiser.
*Evaluating monthly sales.
Ensuring good process of work and maintaining good personnel-customer relations as well as selling items to customers and maintaining accounting activities also training new employees about selling techniques and providing all employees a wide range of information about the product we are selling
"End year graduation project "5 stars restaurant feasibility study with highest grade 15/20
