Mohamad Jihad Ahmad Mahmood Aboshaqra, Sales Engineer

Mohamad Jihad Ahmad Mahmood Aboshaqra

Sales Engineer

Plastic Pipes & Fittings Factory

Location
Kuwait - Al Farawaniyah
Education
Diploma, دبلوم علوم شرعية
Experience
16 years, 5 Months

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Work Experience

Total years of experience :16 years, 5 Months

Sales Engineer at Plastic Pipes & Fittings Factory
  • Kuwait - Al Kuwait
  • My current job since August 2016

Searching for new clients who could benefit from your products in a designated region
Travelling to visit potential clients
Establishing new, and maintaining existing, relationships with customers
Managing and interpreting customer requirements
Persuading clients that a product or service will best satisfy their needs
Calculating client quotations
Negotiating tender and contract terms
Negotiating and closing sales by agreeing terms and conditions
Offering after-sales support services
Administering client accounts
Analysing costs and sales
Preparing reports for head office
Meeting regular sales targets
Recording and maintaining client contact data
Co-ordinating sales projects
Supporting marketing by attending trade shows, conferences and other marketing events
Making technical presentations and demonstrating how a product will meet client needs
Providing pre-sales technical assistance and product education
Liaising with other members of the sales team and other technical experts
Solving client problems
Helping in the design of custom-made products
Providing training and producing support material for the sales team
• working on Cash Sales, Credit Sales and Delivery Orders.
• Promoting for the factory's products; (Pipes, fittings and services)

IT Field Engineer at Global clearing house systems (Customs Aministration project)
  • Kuwait - Al Kuwait
  • December 2007 to August 2016

1) Installs and repairs electronic equipment, such as computer, radar, missile-control, avionics, and communication systems, in field installations: Consults with customer or supervisor to plan layout of equipment.

2) Studies blueprints, schematics, manuals, and other specifications to determine installation procedures.

3) Installs or oversees installation of equipment according to manufacturer's specifications.

4) Operates system to demonstrate equipment and to analyze malfunctions.

5) Interprets maintenance manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and handtools.
6) Instructs and directs workers in servicing and repairing equipment.

7) Consults with engineering personnel to resolve unusual problems in system operation and maintenance.

8) May instruct workers in electronic theory.

9) May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.

10) May advise management regarding customer satisfaction, product performance, and suggestions for product improvements.


• Working in Financial department program.
• Working in (Mystro HR system)
• Working in (Smart HR system)
• Working with Human Resources
• All financial procedure (accounting, cashing, deposit and draw)
• Entering data on the system, checking items & following.
• Secretary work, Printing & Microsoft Office 2013 package.
• All Secretary Jobs.
• Archiving Files.
• Answering calls.
• Booking Air-Flight travels.
• Create schedules to ensure adequate and efficient staffing at all times
• Report staff hours to the Payroll department and respond to inquiries
• Recruit, interview, hire, and train retail sales staff as required
• Advise Store Manager on staffing needs and personnel issues
• Assist Store Manager with duties and tasks as required in a retail environment, and assume the role
• of Store Manager in his or her absence
• Facilitate clear communication between retail floor staff and office staff
• Schedule Product Knowledge sessions with various sales representatives
• Provide expert advice to customers in all areas of the store
• Proactively build and maintain customer relationships
• Ensure that newly-received product is stocked in a timely manner
• Motivate staff and maintain a positive work environment
• Determine Appointments.

Education

Diploma, دبلوم علوم شرعية
  • at كلية الدراسات الإسلامية
  • June 2016

حفظ عشرين جزء من القرآن الكريم علوم الحديث الشريف مصطلح الحديث الفقه الإسلامي مناهج المفسرين العقيدة التجويد والتلاوة النحو والصرف أصول الفقه أصول الخطابة

Diploma, English for Business Skills Test
  • at English for Business Skills Test
  • May 2016

English for Business Skills Test

Higher diploma, Microsoft Virtual Academy Studies
  • at Microsoft
  • April 2016

- Training Certificate in Microsoft : 1- Modernize Your Datacenter 2- Take Linux and Open Source to the Next Level with Microsoft 3- Windows Server 2016: Virtualization Deep Dive 4- MCP Insider Series- Ask Me Anything (AMA) Featuring Jeffrey Snover 5- How can technology help grow my business? 6- Common Tasks for Linux on Azure 7- Create a Dynamic Datacenter with Hybrid Software-Defined Networking 8- Empowering Your Journey to the Cloud 9- Data Storage and Processing in the Cloud Demystified 10- Build and Deploy Applications with the Microsoft App Platform 11- Secure Anywhere Access to Windows Apps 12- Take a Modern Approach to Data in Your Apps 13- Secure the Cloud 14- Microsoft Dynamics 15- A Developer's Guide to Windows 10 16- Windows Azure Pack: Express Installation Walkthrough 17- Windows Server MCSA Certification Objective Domain Review 18- Licensing Windows Server 2012 R2 19- Windows Server 2012 Training: Networking 20- Datacenter For A Private Cloud : Windows Server 2008 R2 21- Licensing the Microsoft Private Cloud 22- Take Linux and Open Source to the Next Level with Microsoft 23- Network Fundamental 24- Security Fundamentals 25- Best Practice Series: Exchange Server 2013 26- Is your lack of a disaster recovery site keeping you up at night 27- Server Virtualization with Windows Server Hyper-V and System center 28- Windows Server 2012 Training: Technical Overview 29- Establish Microsoft Azure IaaS Technical Fundamentals 30- Office 365 Troubleshooting 31- How to Avoid Golden Ticket Attacks 32- Dev/Test in the Cloud 33- Why Windows 10 Matters 34- XAML for Windows 10: Items Controls 35- Increase Productivity and Security with Enterprise Mobility 36- Advanced Windows 10 Development with the Office 365 APIs 37- Quick Start Challenge: Universal Windows Apps in Visual Studio 38- A Developer's Guide to Windows 10 39- MCP Insider Series: Developing Universal Windows Apps, Featuring Don Box 40- Best of Build and Windows 10 41- Microsoft Azure Back End for Gaming 42- Deliver Mission-Critical, Highly Available, and Secure Data 43- The Microsoft Information Protection Strategy across EMS, Office 365 and Windows 44- How can technology help grow my business? 45- Microsoft Dynamics 46- Digital Marketing and Funding 47- Maximizing my Business: Considering Business Strategies 48- What Business Operations do I need to make use of, as a Small business owner 49- SME Engagement with Multinational Corporations: Benefits and lessons 50- Financial management and accounting for SMEs 51- Starting, Growing and Accelerating a Business in Agriculture 52- How can SEO benefit my business? 53- Office 365 template walk through 54- Business Services that should be Considered for Startups 55- CRM Fundamentals for SME’s 56- PR & Communication Toolkit 57- Understanding E-commerce and Advice for those wanting to start an E-Commerce Business 58- Go to Market advice for SMEs in growth & acceleration phase 59- Start Your Own Business in 90 Days 60- Public Cloud Services: Setting Up Your Business in the Clous 61- Introduction to Microsoft Dynamics GP 62- SharePoint and Office 365 Cloud-Connected Hybrid Scenarios 63- Outcome Manager - Disrupting Program Failure & Change Management using SharePoint App 64- Plan a Collaboration Solution Using Office 365 65- Support Corner: Manage Storage Quota for SharePoint Online 66- Office Guides: SharePoint Online Overview for IT Pros 67- Office Guides: Apps for Office and SharePoint 68- Security Fundamentals 69- Windows Server Administration Fundamentals

Master's degree, MBA online research
  • at Vanridge University
  • February 2016

Survey on Education & Health in Arabian Countries; Studying Kuwait statement in Goverment

High school or equivalent, Systems Engineering
  • at ALISON
  • April 2015

Systems Engineering writing reports giving ideas

High school or equivalent, IT Management - Software and Databases
  • at ALISON
  • April 2015

IT Management - Software and Databases Understanding Software and Database Technologies for Management Database Management Understanding Software and Database Technologies for Management Assessment

Diploma, Alsion
  • at Diploma in Business Management & Entrepreneurship
  • January 2015

Diploma in Business Management & Entrepreneurship

Diploma, Human Resources Managment
  • at Alison
  • December 2014

Human Resources Diploma

Diploma, IT Management
  • at - IT Management - Building Information Systems
  • December 2014

- IT Management - Building Information Systems - how to build system ? - how to guide team ? - what is the solutions ?

Diploma, Electronic Business
  • at E-Business Certified Diploma
  • December 2014

Electronic Business issues Marketing Strategies Leading team

Diploma, Diploma in Information Technology Management
  • at Alison
  • December 2014

Diploma in Information Technology Management - Strategies - Development - Troubleshooting - Long Plans

Bachelor's degree, Information & Communication Technology
  • at British Open University
  • December 2012

- Certificates: Bachelor degree in Information Technologies & Computing from Arab Open University Very good (3.47) - seven mathmatics subjects - five materials in Communications & Mobiles

Bachelor's degree, تقنية معلومات وحوسبة
  • at الجامعة العربية المفتوحة
  • December 2012

تقنية معلومات هندسة شبكات برمجة الهواتف شبكات الهاتف المحمول ربط الأجهزة خدمة العملاء تطوير البرمجيات قواعد البيانات

Specialties & Skills

Marketing
Hardwork
IT Helpdesk
Quick Leran
Print models of Legal Affairs
Solving Homework & TMA's in Universities (English & IT Departments)
Work Under Pressure
Hard work
اللهجة الخليجية
Finger Print Device Technician
configuration cameras
Finger Print Application configuration
Able to Locate - Re-Locate
Coming on Time
Not restrict IT Field, able to work in different majors
قابل للعمل في أي مجال وغير متقيد بمجال الدراسة
marketing
operation
logistics
problem solving
sales coordination
negotiation
outlook
Microsoft Certified Professional
multi-task
Microsoft Office 2013
creative writing
writing
microsoft powerpoint
customer interactions
system sales

Languages

Arabic
Expert
English
Expert

Memberships

IEEE
  • Member
  • May 2011

Training and Certifications

- Server Virtualization with Windows Server Hyper-V and System Center 2012 (certified) (Certificate)
Date Attended:
January 2014
Valid Until:
February 2014
Microsoft Certified Professional (Certificate)
Date Attended:
January 2014
Valid Until:
February 2014
MCSE 2003 مهندس شبكات معتمد من مايكروسوفت (Certificate)
Date Attended:
October 2006
Valid Until:
February 2008

Hobbies

  • كمال الاجسام
    رياضة كمال الأجسام
  • المشي
    ٥٠٠٠ خطوة باليوم
  • Reading, Internet
    Every thing in new books about management & Upgrading Skills and Jobs Affairs