Mohamad Kodeih

Responsible for creating new accounts of different customers and clients and keeping track of all additions and changes in these accounts.
Responsible for overseeing the working of the accounts department and helping in trouble shooting or problem solving whenever required.
Settling old account statements to clear various stuck deals of the telecom company which in turn helps in the smooth functioning of the company.
Keeps a track of all the transactions of the telecom company which is done by getting inputs from various different departments such as the sales department, technology department etc…
Training the new accountants of the company.
Report to the members of the board of the company about any confusion on accounts or any case of unsettled accounts.

Department stores, Lebanon

•Greeted customers with a smile, friendly conversation, and offered assistance to enhance customer experience and buying opportunities
•Observed customers and listened closely to questions to ascertain best options and made recommendations accordingly.
•Assisted customers with trying on items and brought additional items as requested.
•Sent and received transfer transactions from suppliers and other branches.
•Acted as visual merchandiser
•Reviewed employees shift schedule.
•Acted as a sales consultant to always provide customers with the best alternative that satisfies their needs.
•Successfully handled conflicts with costumers during and after sales processes.
•Managed inventory and organized stock rooms.
•Operated as cashier


KEY ACHIEVEMENTS

•Assigned as a champion to train new joiners and inform them about the job description, selling techniques, rules and regulations.
•Assigned as a Brand Representative (handling brand items and sales revenues as well as putting each team member in charge of the suitable section).
•Earned Top Seller recognition for exceeding sales goals

Thierry’s Friends, Lebanon

•Managed shop and handled staff affairs.
•Generated ideas and promotions to increase shop revenue.
•Assisted in sales processes to meet guarantee costumers’ satisfaction.
•Classified and distributed duties to team members.
•Handled cash issues and sent cashier reports to the head office
• Deposited company revenues at the company’s bank account.

Designed cover pages for school books and advertisements.
•Edited errors in educational books
qualifications & personal details