محمد رمضان, Project Manager

محمد رمضان

Project Manager

Jordan Education Initiative

البلد
الإمارات العربية المتحدة - الشارقة
التعليم
بكالوريوس, Applied Health Science
الخبرات
5 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 6 أشهر

Project Manager في Jordan Education Initiative
  • الأردن - عمان
  • أغسطس 2012 إلى مايو 2013

Project Manager, PMU Department
• Responsible for program design and management tool creation
• Risk Management and assessment
• Excellent Technical writing skills
• Excellent Team Player
o Restructured program design and adjusted timeliness accordingly
o Created tools and forms that facilitate program management and follow up
o Conducted Field visits to assess implementation strategy
Proposal writing and presentation with Ministry of Labor, Ministry of Education, Ministry of Information & Communication Technology
o Responsible for restructuring motivation strategy of program
o Coordinated with strategic partners and service providers to secure internship program participation.
o Responsible for review and analysis of strategic documents

Customer Service Trainer في United States Postal Service
  • الولايات المتحدة
  • نوفمبر 2009 إلى يونيو 2012

United States Postal Service, Chicago, IL 11/2009 - Present
Letter Carrier/Mail Processing
• Responsible for logistics training and delivery training of all types of media.
• Training allocation of processes involved with customers.

Restaurant Owner/Operator في Chicago Style Gyros
  • الولايات المتحدة
  • ديسمبر 2006 إلى نوفمبر 2008

Chicago Style Gyros, Springfield, IL 12/2006 - 11/2008
Restaurant Owner/Operator
• Managed book keeping and 20 staff members of both restaurants.
• Created dining menus that would appeal to customers and enhanced the image of each restaurant.
• Increased restaurants sales by 50% and reduced inventory by 25%.
• Noticeable for high quality of work, approachability, and leadership personality.
• Governed all aspects of operations as well as training of staff members for both locations.
• Interfaced with vendors to qualify, negotiate, monitor, and approve supplied products.
• Toured the dining floor regularly to answer questions and ensure customer's satisfaction. Also, created a customer service number that would allow patrons to provide feedback and suggestions.

الخلفية التعليمية

بكالوريوس, Applied Health Science
  • في Robert Morris University
  • مايو 2011

Robert Morris University, Chicago, IL May 2011 Bachelor of Professional Studies Degree, Concentration Applied Health Science Practicum completed at Harbor Medical Group (160 hours) 11/2009 Duties: Clinical and administrative

Specialties & Skills

Team Leadership
Service Delivery
Training Delivery
Training Of Staff
Customer Service
BOOK KEEPING
CUSTOMER SERVICE
INVENTORY
LOGISTICS
OPERATIONS
SALES BY
SATISFACTION
TRAINING
Presentation

اللغات

العربية
متمرّس
الانجليزية
متمرّس