Project Manager
Jordan Education Initiative
Total years of experience :5 years, 6 Months
Project Manager, PMU Department
• Responsible for program design and management tool creation
• Risk Management and assessment
• Excellent Technical writing skills
• Excellent Team Player
o Restructured program design and adjusted timeliness accordingly
o Created tools and forms that facilitate program management and follow up
o Conducted Field visits to assess implementation strategy
Proposal writing and presentation with Ministry of Labor, Ministry of Education, Ministry of Information & Communication Technology
o Responsible for restructuring motivation strategy of program
o Coordinated with strategic partners and service providers to secure internship program participation.
o Responsible for review and analysis of strategic documents
United States Postal Service, Chicago, IL 11/2009 - Present
Letter Carrier/Mail Processing
• Responsible for logistics training and delivery training of all types of media.
• Training allocation of processes involved with customers.
Chicago Style Gyros, Springfield, IL 12/2006 - 11/2008
Restaurant Owner/Operator
• Managed book keeping and 20 staff members of both restaurants.
• Created dining menus that would appeal to customers and enhanced the image of each restaurant.
• Increased restaurants sales by 50% and reduced inventory by 25%.
• Noticeable for high quality of work, approachability, and leadership personality.
• Governed all aspects of operations as well as training of staff members for both locations.
• Interfaced with vendors to qualify, negotiate, monitor, and approve supplied products.
• Toured the dining floor regularly to answer questions and ensure customer's satisfaction. Also, created a customer service number that would allow patrons to provide feedback and suggestions.
Robert Morris University, Chicago, IL May 2011 Bachelor of Professional Studies Degree, Concentration Applied Health Science Practicum completed at Harbor Medical Group (160 hours) 11/2009 Duties: Clinical and administrative