PRO cum Administrative Secretary
Palmira Specialized Medical Center
Total years of experience :9 years, 3 Months
• Collect and give regular updates on all work and migration standards from the government offices to keep the HR office well informed for any changes in procedures and rules.
• Submit, follow-up and gather all new work and business visas to guarantee that the visas are handled and processed on time.
• Renew, update and keep up all workers and their dependents visas and work contracts on time to guarantee that organization’s records are up to date in the Labour and Immigration Departments. Send notification to employees on required documents before their visa expires.
• To make sure all business and trade licenses are updated, follow-up official approvals and permits, to prevent unnecessary violations.
• Knowledgeable enough on the process of getting residency permits etc.
• Represents the administrators to the public by handling and screening incoming telephone calls; recording and transmitting messages; receiving and announcing scheduled visitors; screening unscheduled visitors.
• Enhances the customer service reputation by assisting patients, visitors, and physicians to resolve expressed concerns.
• Contributes to a safe and secure environment for patients, visitors, physicians and co-workers by following established procedures.
• Keeps information confidential by following the employee confidentiality policy.
• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
• Maintain an awareness of all promotions and advertisements.
• Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.
• Communicate customer requests to management.
• Enter all media from register into the tally program.
• Maintain orderly appearance of register area and supplies stocked.
• Any other tasks as assigned from time to time by any manager.
تخرجت من جامعة العلوم والتكنولوجيا الأردنية