Customer Engagement Specialist
Yamsafer
مجموع سنوات الخبرة :3 years, 11 أشهر
Increase sales and revenue.
Update records and reservation using CRM system.
Explain yamsafer services and products.
Contact clients, identify and perform assessments.
Create action plans to improve products and services
Usage.
Conduct research to find potential customers.
Increase sales and revenue.
Fill the daily report with activities performed throughout the working day.
Update records and activities using CRM system.
Perform outbound prospecting activities such as cold calling and leads follow-up for Government &SMEs.
Explain Office365 products from cloud email, SharePoint, and other services efficiently.
Qualify leads and conduct sales meetings with them.
Take care of the sales process from A to Z.
Conduct Demos of SteadyPoint products.
Responsible for interacting with customers & handling counter sales.
Responsible for proper & attractive display of eyewear, lenses and sunglasses
Give knowledge & correct guidance to customers while they are making their purchase.
Sell Products by establishing contacts & developing relationships with the clients.
Responsible for all point of sales activities which includes - Sales Transaction, Tracking Customer Orders. Providing After Sales service to the customers. Maintaining Inventory & Collection of Customer Data
Responsible for extending sale and influencing the customer to purchase more.
Briefing the customer about, value added services offered by the store.