Interpreter
Swedish Committee for Afghanistan SCA
Total years of experience :13 years, 8 Months
interpret verbal communication between parties from one language to another, and act as mediums where language barriers exist. At times, I translate written communication from one language to another.
inputs data into database systems and periodically creates reports based on the information. My main duties were include updating the company database, digitising physical records and preparing periodic reports to management.
Preparing quotations & submit the same to prospective clients
Customer care and dealing with clients
Cost effective office management.
Co-coordinating with various departments of the office
Addressing customer grievances directly and over the phone
Coordinating administration for the chief Executive officer
Managing the day to day activities of the office.
Managing the daily running of all customer service issues.
Accurately forecasting sales activity.
Client correspondence through telephone, email, courier and fax.
Preparation of weekly and monthly sales reports.
Following-up customers on sales enquiries.
Preparing payment forwarding letters in terms of agreements.
Customer Care Support and dealing with clients.
Provide back-up support to other staff members during absences or whenever required.
Negotiating with suppliers & purchasing materials at the best price
All Purchase & Sales Related Works
Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
Providing real-time scheduling support by booking appointments and preventing conflicts.
Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
Screening phone calls and routing callers to the appropriate party.
Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
Greet and assist visitors.
Maintain polite and professional communication via phone, e-mail, and mail.
Anticipate the needs of others in order to ensure their seamless and positive experience.
COMPUTER SKILLS
Comfortable in handling application packages like Microsoft Office 2000 (Microsoft Word, Excel, Power Point, MS Access)
Conversant with E-mail & Internet Applications.
Proficient in Tally 9.
interpreter between Australian Military ADF and ANA Afghan national army and civilian,
Regularly check the driving schedules and liaise regularly with the Executive Assistant or Administration Manager including assisting with luggage etc.
Be familiar with the best routes to and from destinations,
including to the airports, and be prepared to alter driving
routes when traffic/weather conditions warrant.
Complete vehicle running sheets for each vehicle used, and maintain adequate stock of vehicle running sheets in the vehicle
Ensure availability through a cell phone at all times when on duty.
Undertake messenger and delivery service as required
High school diploma