Business Continuity Manager Consultant
Saudi Aramco
Total years of experience :24 years, 8 Months
Help in implementing Business Continuity Management System that covers the BCM lifecycle according to universal standards (BS2999, DRII and BCI)
Identify software solution to automate the IT BCMS to organize BC data, monitor KPI’s, conduct BIA surveys and provide status dashboards to the IT Management.
Develop policy, guidelines and procedures
Conduct Business Impact Analysis and Risk Assessment
Develop business continuity and disaster recovery plans
Test and exercise disaster recovery plans
Conduct awareness sessions and presentations.
Incident Management and Emergency response documentation
Worked in the operations department were we support and monitor a series of processing patches running in remote center in Chile/USA. It’s based on Linux platform and its related to Search Engines Optimization/Marketing
Managed new builds and server deployments .Troubleshoot service problems, escalating issues within the organization as needed
Provided daily / weekly operations reports to Operations Management
Managed team of developers, graphic designers, flash programmers and QA producing web based applications and sites, CD-ROM, Corporate Identity and several other projects.
Identified and implemented a new workflow process within the company Analyzing current office work ethic and adapting attitudes and procedures to maximize efficiency and workflow.
Managed web and java based applications, ensuring up time, responsiveness and SLAs in a production environment .Configure and maintain tools in the operations center that help keep the application operating efficiently
Provided hardware/Software support for the company staff in addition to network support of 40+ PCs and 10+ Servers.
I had the opportunity to travel three times (for a period of one year) to the customer site in USA to work as coordinator between the operations/engineering teams in addition to receive training.
Help desk and troubleshooting
Electrical Engineering with a major in Power