Network Support Engineer
GECAT LTD. CO.: Tanajib Area IT Division, Saudi Aramco
مجموع سنوات الخبرة :14 years, 0 أشهر
• Working as Network Technical Support for TAN AITD covering Multible Aramco Sites.
• Editing & verification of Network infrastructure in GIS application.
• Configuration, Troubleshooting, Installation of LAN Switches
• Installation, Troubleshooting of Routers Firewall an IPSs.
• Configuration, Troubleshooting, Installation of Wireless Access Point.
• Managing & Troubleshooting of network devices through Network Management System (NMS).
• Managing & Creating Change Request for Infrastructure Change through BMC Remedy System for Infrastructure Change.
• Work on BMC Remedy system and Knowledge verifying Assets, Verifying Status of Service Request through SAP System.
• Installing and troubleshoot Security systems (CCTV, Finger print, Home Central and intercom).
• Troubleshooting & Repairing Computers & Laptops (Software).
• Help Desk: troubleshoot and repair users’ computer issues (Software & hardware).
• Troubleshooting and resolving Network Problems.
• Help Desk: troubleshoot and repair users’ computer issues (Software & hardware).
• Troubleshooting and resolving Network Problems.
• Troubleshoot and repair users’ computer issues (Software & hardware).
• Support IT systems inspection and preparing IT audit Reports.
• Trainer of Windows system basics operation with Microsoft Office Package (Word- Excel - PowerPoint).
• Teach Windows system basics operation with Microsoft Office Package (Word- Excel - PowerPoint).
• Teach computer general hardware disassemble and installing.
• General computer hardware faults troubleshooting and repairing.
• Installing windows operating system and basic application.
• Installing and preparing internet café networks.
• Troubleshooting and resolving Network Problems.
The college of Engineering in Sudan University of Science and technology awards degree of Bachelor in Electronics Engineering for two specializations : Communications and Computer Engineering.