Mohamed Sayed Abd El-Latif Sayed

Design and development of integrated solutions - using the latest Microsoft technologies and Polycom unified communications products - to customers allowing them to maximize their investments in technology and reducing TCO.

Identify business needs and match those needs with technologies that can provide incredible value to the business.

Prepare network or infrastructure Visio topology diagrams, write Standard Operating Procedures and maintenance plans, and provide status reports as required.

Perform configuration, testing, and deployment of all Microsoft Exchange Server 2010/2013 roles.

Secures infrastructure systems by enforcing policies, monitoring access, and recommending improvements to both policy and implementation to staff and management.

Design, install and manage Windows Server infrastructures (DNS, DHCP, and Active Directory).

Perform configuration, testing, and deployment of all Microsoft Skype for Business (formally Microsoft Lync) 2010/2013 roles.

Working with F5 LTM/Citrix NetScaler hardware load balance platforms including engineering design and deployment implementation guidelines.

Integrated Polycom endpoint conferencing solution (HDX, Group Series) with Skype for Business.

Integrated different unified communications technologies for scalability, cost effective solutions and achieving business requirements.

Develop a trusted-advisory relationship with Enterprise customers and maintain highest level of customer satisfaction.

Review and analyze detailed project documentation and requirements documentation to apply Microsoft best practices and ensure high quality project deliverables.

Develop and maintain a comprehensive project documentation.

Working with customers, pre-sales team, Microsoft team and other technology suppliers to ensure the requirements and business cases are well defined.

Respond to customer questions and solves MS technical problems according to standardized procedures while maintaining a courteous manner.

- Managing user accounts and permissions.
- Gather, analyze, and prioritize user requirements.
- Evaluate and recommend new technology solutions.
- Install and manage Windows Server 2003/2008/2012.
- Troubleshooting Windows Servers and Active Directory service.
- Implement client and server best practices according to Microsoft rules.
- Implement, manage and support Microsoft Threat Management Gateway (TMG 2010).
- Design, install and manage Windows Server infrastructures (DNS, DHCP, Active Directory)
- Design, implement, manage and support Microsoft unified communications products.
- Respond to customer questions and solves MS technical problems according to standardized procedures while maintaining a courteous manner.

- Managing team of technicians to carry out all DSLAM station wiring till power up then integrate it in the network (network infrastructure project for Etisalat data Egypt )

- Configure DSLAM, Optix Metro and PTN devices using Optix iManager T2000 and iManager U2000 (Huawei network management systems)