Condition Monitoring and Coordinator
Mohamed .A.R. Al-Bahar
Total years of experience :9 years, 0 Months
2017.
Tel. # 22057998
Duties and Responsibilities:
• Track product installation work to link the measurements devices to equipment & generators in order to prepare and coordinate the preventive maintenance work later accordingly.
• Ensure timely delivery of Preventive Maintenance Services work to the customers through proper tracking of generated alerts and assign the preventive maintenance technical team to complete the maintenance work, this include:
- Review & track alerts generated by the systems;
- Compare current meter readings of equipment, machines & generators with the previous reading;
- Coordinate with maintenance team to conduct site visit and do the needful maintenance service; and
- Feed the system accordingly with the next meter readings in order to schedule the next maintenance job.
• Continuously control system alerts of equipment, machines & generators such as over heat, oil leaking, filters issue etc.
• Perform regular inspection on all equipment, machines & generators after the maintenance works have been completed by the preventive maintenance team and ensure that these are functioning properly.
• Generate all required reports pertaining to equipment, machines & generators status and report urgent and important issues to the Direct Manager.
• Build internal and external customer relationships.
• Supervise fleet operations and Company vehicles to ensure that all vehicles are maintained in a safe and roadworthy condition this include
- Administer and supervise fleet operations which include allocating driver assignments; monitoring drivers’ workloads, schedule, tasks; maintaining all databases related to transportation activities.
- Coordinate vehicles traffic schedules with drivers and make schedule adjustments as needed as well as coordinate service calls, and related activities.
- Coordinate vehicle maintenance schedules to ensure that all vehicles used are maintained in a safe and roadworthy condition as well as perform timely inspection and arrange for vehicles repair and ensure vehicles are functioning in good running condition.
- Ensure compliance with safety standards in transportation functions and ensure effective utilization of all vehicle, monitor idling time, track & improve vehicle routing and handle loading and unloading operations.
- Track the position of all your vehicles through GPS and coordinate other related activities such as vehicle overspeed and fuel need.
• Ensure proper and timely receipt and storage of Power Systems shipment.
• Monitor all activities related to receiving & issuing machines / generators & equipment, storing, stock movement, stock counting and issuing of stock items through coordinating and assigning tasks to the store staff.
• Monitor storage conditions, ensure adequate ventilation, environmental control and cooling and ensure that inventory materials are protected from direct sunlight, rain water and moisture.
• Maintain a tidy, clean, safe and efficient stores environment, ensure that all store items (machines & generators) are stored under a proper condition and in an orderly manner to ensure easy accessibility for these items as well as coordinate with the Facilities Maintenance for any maintenance required in the store area.
• Maintain an efficient and up-to-date computerized store management & automatic replenishment system and ensure details of stock items (machines & generators) are updated.
• Monitor store security & safety and ensure access is granted to the warehouse to authorized staff only.
• Inspect the structure of the storage facility for damage, including the walls, floors, roofs, windows and doors.
• Ensures all the delivery of machines/generators/equipment to the customers are done with properly authorized documents with zero tolerance of delay and at lowest cost.
• Print barcodes labels in order to trace all machines, generators, equipment and spare parts in the store as required and to record related transactions.
• Prepare reports related to inventory, storage area, safety and security, stocks and submit it to the Direct Manager.
• Assist guest patients to accurately complete appropriate forms and documents, register guest patients according to the Hospital policies and direct them to the specific destination once they check in.
• Facilitate patient flow by notifying the Healthcare provider of patient’s arrival, being aware of delays, and communicate with patients and clinical staff.
• Establish and maintain ongoing warm relations with the Hospital guests and deal with guest patients and clinical staff in a courtesy and respectful manner.
• Prepare insurance claims to be filled by the physician and record appropriate guest patients’ data on their assigned area.
• Answer the telephone in a courteous and professional manner, book appointments and effectively document and communicate guest scheduling changes.
• Keep patient appointments on schedule by reviewing service delivery compared to schedule and provide routine information and enquiry service effectively and efficiently.
• Develop, maintain and update guests’ patients’ files with their latest information in terms of address, telephone number, company name, etc.
• Strictly adhere to the Hospital policies and procedures related to use of guest service spaces as well as adhere to good customer service standards (Greet guest patients and visitors etc.).
• Refer clients’ complaints to the concerned department in coordination with the concerned Hospital Administration management to ensure complaints are resolved in a timely manner within the stipulated timeline with high efficiency and effectiveness.
• Prepare periodic reports of all customer’s complaints to be submitted to the concerned parties in order to record, track and recognize customer’s complaint trends and keep a detailed record of this information in order to minimize recorded issues in future.
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