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Mohamed Almonofy, Regional Business Development - CRM - Training Unit Manager

Mohamed Almonofy

Regional Business Development - CRM - Training Unit Manager ·Andalusai

Egypt

Diploma, CIPD Associate

Work experience

Total years of experience: 21 years, 4 months

Regional Business Development - CRM - Training Unit Manager

May 2020 - December 2022

Andalusai

Jeddah, Saudi Arabia

May 2020 - December 2022

▪ Effectively managed training & CRM functions & their
assigned teams all over KSA organization business units
achieving organization goals.
▪ Conducted evaluations of training courses to uncover areas
in need for improvement.
▪ Planned and led training programs for team development.
▪ Delivered TOT for the trainers' team to develop their training
skills & enhancing their efficiency.
▪ Performed Training Needs Analysis to determine the specific
team skills gap.

Company industry:
Medical Hospital
Job role:
Training and Development

Hospital Supervisor

January 2019 - April 2020

SPIMACO

Jeddah, Saudi Arabia

January 2019 - April 2020

▪ Enhancing company hospitals' performance.
▪ Effective management for the hospital representatives'
team to reach their targets.
▪ Enlisting new SKUs in key hospitals' formularies.
▪ Facilitating issues for better company hospital performance.
▪ Coordinating hospitals' marketing activities.
▪ Enhancing company relations with hospitals key decision
makers

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Training - CRM Supervisor

January 2014 - January 2019

SPIMACO

Jeddah, Saudi Arabia

January 2014 - January 2019

A▪ Raising the team skills level & enhancing their performance
effectiveness being the core in maintaining SPIMACO
market leader position in the Saudi pharma market.
▪ Targeting the strategic corporate objectives through careful
tailoring of training materials & effective training delivery.
▪ Keeping a non-stop development for the training process
through running continuous evaluation for all the training
activities
▪ Selecting the right calibers to lead company performance
in different functions through proper evaluation for different
corporate team members
▪ Sharing in the careful preparation of training courses & their
materials.
▪ Developing team relations with key customers, by applying
modern CRM strategies including proper customers profiling,
targeting, segmentation & training organization team in all
levels on modern concepts of customer relationship
management.

Company industry:
Pharmaceutical Manufacturing
Job role:
Training and Development

Senior Med. Rep. Delegated Line Supervisor

April 2008 - January 2014

SPIMACO

Riyadh, Saudi Arabia

April 2008 - January 2014

▪ Successfully assigned for managing (1) line team keeping
total line yearly target achievement with company
targeted growth rates.
▪ Proper distribution of a challenging while achievable target
on team members.
▪ Logic potentiality-based area customers' assignment for
team members.
▪ Directing team for effective planning, forecasting &
following up their performance.
▪ Efficient team coaching to maximize their performance.
▪ Developed team communications and information for
meetings.
▪ Prepared timely and accurate team performance reporting
and analysis.
▪ Implemented more efficient processes for resources
utilization.

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Medical Representative

April 2003 - April 2008

SPIMACO

Riyadh, Saudi Arabia

April 2003 - April 2008

Covered both primary care & specialty care lines. Achieving company targeted market share & sales volume through promoting company products for medical professionals through direct customer face to face sales & group presentations, in addition to performing the sales transactions.

(cephalosporin antibiotics, ferric hydroxide polymaltose complex oral antianemic, iron sucrose systemic antianemic, fluconazole systemic antifungal, NSAID, atorvastatin lipid lowering agent, clopidogrel antiplatelet, gliclazide oral antidiabetic, pantoprazole proton pump inhibitor, metformin oral hypoglycemic)

Outstanding track records in sales performance. (achieving the Kingdom Best Achiever position many times & in both primary care & specialty care lines - special rewards for exceptional records in special schemes & campaigns)

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Medical Representative

August 2002 - April 2003

T3A – Pharma Group

Cairo, Egypt

August 2002 - April 2003

(3rd Generation Cephalosporin, Macrolid Antibiotics, NSAIDS, Corticosteroid)

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Medical Representative

September 2001 - August 2002

International Medical Guide

Cairo, Egypt

September 2001 - August 2002

(Liver Support, Digestive Aid, Fiber Laxative, Propolis, Aphrodisiac)

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Education

CIPD - ICS - UK

June 2021

June 2021

Diploma, CIPD Associate

United Kingdom

Edinburgh Business School – Heriot Watt University – UK

March 2018

March 2018

Diploma, Business Administration

United Kingdom

Zagazig University , Faculty of Pharmacy

June 2001

June 2001

Bachelor's degree, Pharmaceutical Sciences

Egypt

Skills

CRM software
Expert
CRM software
Expert
Marketing
Expert
Marketing
Expert
Business Development
Expert
Business Development
Expert
Training
Expert
Training
Expert
Sales
Expert
Sales
Expert
MS Office package
Expert
MS Office package
Expert
Communication & Interpersonal Skills
Expert
Communication & Interpersonal Skills
Expert
Training & Development
Expert
Training & Development
Expert
Analytical Skills
Expert
Analytical Skills
Expert
Business Development
Expert
Business Development
Expert
Leadership
Expert
Leadership
Expert
Sales & Marketing
Expert
Sales & Marketing
Expert
CRM
Expert
CRM
Expert
Coaching
Expert
Coaching
Expert
Negotiation
Expert
Negotiation
Expert
Developing organizational & individual potential
Expert
Developing organizational & individual potential
Expert
Marketing
Expert
Marketing
Expert
Development
Expert
Development
Expert
Training
Expert
Training
Expert
Sales
Expert
Sales
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Training
Team Trends CRM
SPIMACO
Jan 2016
Veeva CRM
Veeva Corporate
Nov 2017
Training of Trainers (TOT)
SPIMACO
Feb 2016
Professional Supervisor
SPIMACO
Jan 2019
Assertive Communication Skills
MERL
May 2006
Customer Relationship Management (CRM)
MERL
Nov 2005
Prescription Planning (RX - Sales)
MERL
May 2008
The OPIBOC Course For Successful Medical Representative And Successful Call
INTERNATIONAL MEDICAL GUIDE
Sep 2001
Basic Training Program For Professional Medical Representative
T3A Pharma Group
Sep 2002
Business Etiquette
T3A Pharma Group
Sep 2002
Step Ahead For Experienced Medical Representative.Forecasting,Time,Territory Mgt,Group Presentation
Impact
Jan 2004
Emotional Intelligence And Time Management Skills
SPIMACO
Jun 2014
Innovative Negotiation And MBTI Psychological Types
SPIMACO
Jan 2012
Advanced Selling Skills For Professional Medical Representatives
Pharma Training Center
May 2009
Advanced Selling And Communication Skills
Impact
May 2003
Group Selling Skills
T3A Pharma Group
Oct 2002
Basic Presentation And Selling Skills Course
Pharma Vision
Mar 2000
Key Account Management And Negotiation Skills
Impact
May 2007
Communication Skills And Time Management For Field Force
T3A Pharma Group
Mar 2003

Hobbies

  • Traveling, internet, reading, music, chess & variety of sports.