Mohamed Aly el Din, Technical	Support	Engineer

Mohamed Aly el Din

Technical Support Engineer

RMS Engineering

Location
Egypt
Education
Bachelor's degree, Communication & Electronics Engineering
Experience
1 years, 3 Months

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Work Experience

Total years of experience :1 years, 3 Months

Technical Support Engineer at RMS Engineering
  • Egypt - Cairo
  • September 2014 to November 2015

RMS Engineering Egypt | Sell industrial automation solutions and associated products for KROHNE Field
Instruments Company based in Europe, including flow measuring instruments (magnetic flow meters,
ultrasonic flow meters, mass flow meters and variable area flow meters) and level measuring
instruments (magnetic level indicators, Non-contact Radar (FMCW), Guided Radar (TDR) and ultrasonic
level meters), in which RMS engineering is the sole Representative office in the Middle East Region.
Evaluate and suggest product and service solutions in line with client needs and requirements.
Job Responsibilities:
- Prepare sales offers, cost analysis sheets, and forecasting, and negotiate sales offers with clients.

- Responsible for completing offers for Egyptian factories and companies requiring electronic devices from KROHNE Company based in Europe and acting as an intermediate in the sales process.

- Developing long-term relationships with clients through managing and interpreting their requirements.

- Negotiating tender and contract terms and conditions to meet both client and company needs.

- Analyzing the projects flow charts & choosing the suitable instruments, & Follow up with the manufacturing of the instruments.

- Supervise on the instruments installation, provide technical support to clients in the after sales process & handle any electronic or electrical issues that may arise after the installation process is complete.

Education

Bachelor's degree, Communication & Electronics Engineering
  • at New Cairo Academy
  • June 2014

• Graduation Project (Internet Service Provider) (degree: A)

High school or equivalent, High School
  • at Dar el Sa'ada Experimental Language School
  • June 2007

Specialties & Skills

ACADEMIC
AUTOMATION
COST ANALYSIS
CUSTOMER RELATIONS
ENGINEERING
MICROSOFT WINDOWS 2000
MINISTERIO DE DEFENSA

Languages

Arabic
Native Speaker
English
Intermediate