Senior Sales Associate
Homes R Us
Total years of experience :11 years, 6 Months
quotations, sales orders for clients then checking up with them address, contact number and chosen items.
•Coordinating with IC, Customer Service concerning new shipment orders; once it is released making sure to contact the customer.
•Listening to clients’ complaint nicely, handling it if it is possible; if not then transferring it to Customer Service.
•Processing Inter-branch orders by coordinating with IC, Customer Service, and concerned branch.
•Requesting Zero Report from IC to be up to date with the new items.
•Requesting missing items from warehouse.
•Keeping the section arranged by making price tags and replacing them on the appropriate place.
•Updating prices on Sale time.
•Involving in Stock-Take.
•Receiving DST, TRQ papers and arranging them in a file box.
•Preparing a file for items’ dimensions.
prices of goods via the type of merchandise, marking, or asking for help from an on-site manager or supervisor.
•Providing information on procedures and policies.
•Offering customers carry-out service at the completion of transactions.
•Dealing with complaints.
•Selling promotional and other items to customers.
•Ensuring work areas are maintained in a clean, uncluttered, hazard free condition.
clients and offering them assistance.
•Advising clients and helping them to make selections by building customer confidence; offering suggestions and opinions.
•Processing payments by totaling purchases; checks and cash.
•Keeping clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
•Bagging and packaging purchases.
in
of English Language from l’Arbi Ben M’hidi University – Oum El Bouaghi– Algeria.