Bayt.com
Mohamed Amri, customer service adviser

Mohamed Amri

customer service adviser

Marsa Maroc

Location
Morocco - Casablanca
Education
Bachelor's degree, Business And Marketing
Experience
13 years, 4 Months

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Work Experience

Total years of experience :13 years, 4 Months

customer service adviser at Marsa Maroc
  • Morocco - Casablanca
  • My current job since May 2014

Customer relationship management /
Control of customer invoices /
Assistance in logistical procedures /
Digital application management /
Coordination with customs and shipping companies /
...

customer service adviser at BMCI Bank
  • Morocco - Casablanca
  • September 2010 to December 2013

Customer relationship management /
Management of banking operations /
Sale of banking products /
Financial services and solutions /
...

Education

Bachelor's degree, Business And Marketing
  • at Moroccan Institute Of Management
  • July 2012

Strategic Marketing Direct Marketing Digital Marketing

Higher diploma, Business And Commerce
  • at High Technology School In Morocco
  • July 2010

Selling technics Prospecting strategy Cutomers loyalty

Specialties & Skills

Maritime Operations
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Invoicing
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Front Office
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Banking
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Customer Service
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Procurement
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Science
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Management
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Merchandising Strategies
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Operation
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Sphinx / Google Form
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Microsoft Office
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MSDOS / JAVA
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CRM
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Document Control
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Customer Service
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Administration
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Tax Accounting
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Tax
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Finance
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Accounting
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Auditing
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Preparation
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taxation
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VAT
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Project Management
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Marketing
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Marketing Management
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Problem Solving
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Banking
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Customer Care
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Sales
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Merchandising
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Negotiation
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Purchasing
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Materials
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Microsoft Excel
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Microsoft PowerPoint
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Order
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Logistics
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Market Research
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Marketing Strategy
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Key Account Management
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Social Profiles

Facebook
Facebook
facebook.com/simo.bronx?mibextid=ZbWKwL

Instagram
Instagram
instagram.com/amri_simohamed

Languages

Arabic
Native Speaker
English
Expert
French
Expert

Memberships

ALS Association
  • Sharing cultures
  • May 2009

Training and Certifications

Customer Relationship Management (Certificate)
Date Attended:
December 2023
Market Researcher (Training)
Training Institute:
V2 Domotic

Hobbies

  • Surf
  • Dance