Mohamed Arafat Boumine

Communicating with clients to understand their needs and offer solutions to their problems
Creating positive, long-lasting relationships with current and potential clients
Running outbound campaigns (phone calls, emails, etc.) to create Business opportunities
Maintaining client activities in CRM
Developing and presenting proposals customized for each client’s specific business needs
Ensuring excellent customer service through regular client follow up
Developing rapport with key decision makers
Translating proposals into ready-to-sign contracts
Owning the sales lifecycle from prospecting to implementation
Managing virtual and in-person sales meetings

Resolved guest challenges throughout their stay.
Assisted guests with check out payments or charges.
Answered telephone calls and email inquiries.
Recommended restaurants, wineries, and other tourist information.