Retail Sales Supervisor
Bateel International LLC
Total years of experience :12 years, 10 Months
Coached team members to reach and exceed weekly and monthly sales
goals.
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Organized and coordinated sales team schedules, helping staff meet
company and client expectations.
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Analyzed sales data to define weekly quotas for multiple departments,
assessing potential areas of growth.
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Worked collaboratively with team members, championing proven
techniques for closing sales, cross-selling and upselling.
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Checked shop merchandise regularly to verify proper display, oversee
replenishment activities and enforce planogram requirements.
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• Produced regular reports with in-depth detail of sales performance.
Maintained regular contact and strong relationships with existing
customers by providing comprehensive support.
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Monitored sales team performance, providing effective training to help
reach revenue and profit targets.
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Updated training materials and operational procedures to deliver
consistent sales growth.
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Analyzed sales and customer data with POS, generating comprehensive
sales reports to promote sound business decision-making.
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Enhanced sales by introducing impactful employee incentive and
recognition schemes.
Operated cash registers with accuracy and processed cash and card
transactions.
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Assisted customers with product selection and sales, recommending
items to increase transaction value.
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Listened to customer needs and preferences to provide targeted
advice, increasing sales opportunities.
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Informed management of potential security threats and issues for
action.
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Explained product benefits maximizing customer engagement while
driving sales.
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Generated sales reports to guide management decisions and
strategies.
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Prepared products for sales floor, steaming and presenting items
immaculately for appealing displays.
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• Escalated complex complaints to managers for assistance.
Trained staff on best practices to achieve optimal productivity.
Recruited, interviewed and hired high-performing individuals,
developing passionate, dedicated teams.
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Addressed customer issues calmly and professionally, delivering quick,
successful resolutions.
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Evaluated staff performance, implementing training and development
programmes to maintain exceptional service levels.
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Highlighted individual and team accomplishments and made
recommendations on new and impactful methods of recognition.
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• Enforced company policies and guidelines for all employees.
Motivated management and staff teams to consistently deliver high
quality, customer-focused service.
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Conducted regular audits to maintain functionality and cleanliness
Departments.
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