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mohamed dawoud, restaurant manager

mohamed dawoud

restaurant manager·hook

Saudi Arabia

Bachelor's degree, accounting

Work experience

Total years of experience: 15 years, 11 months

restaurant manager

May 2022 - Present

hook

Jeddah, Saudi Arabia

May 2022 - Present

• take responsibility for the business performance of
the restaurant
• analyze and plan restaurant sales levels and
profitability
• organize marketing activities, such as promotional
events and discount schemes
• prepare reports at the end of the shift/week, including
staff control, food control and sales
• create and execute plans for department sales, profit
and staff development
• set budgets or agree them with senior management
• plan and coordinate menus, working closely with the
head chef
• coordinate the operation of the restaurant ensuring
that kitchen, bar and waiting staff are working as a
team
• recruit, train, manage and motivate staff, with a strong
focus on delivering excellent customer service
• respond to customer queries and complaints
• meet and greet customers, organize table reservations
and offer advice about menu
• maintain high standards of quality control, hygiene,
and health and safety, including ensuring good food
safety practices are followed
• check stock levels, order supplies and prepare cash
drawers and petty cash
• Comply with licensing laws and other legal
requirements

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Restaurant Manager

January 2022 - Present

Hook Seafood

Jeddah, Saudi Arabia

January 2022 - Present

• Lead, train, and motivate staff to deliver excellent service

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

restaurant general manager

February 2019 - February 2021

KFC

Riyadh, Saudi Arabia

February 2019 - February 2021

• set operating goals and objectives
• assess staffing requirements and recruit staff when
needed
• train and coach staff
• prepare and implement standard operating procedures
• manage staff performance in accordance with
established standards and procedures
• ensure staff know and adhere to established codes of
practice
• organize and monitor staff schedules
• maintain employee records
• co-ordinate restaurant operations during each shift
• monitor adherence to health, safety and hygiene
standards in kitchen and restaurant
• keep records of health and safety practices
• ensure compliance with restaurant security
procedures
• interact with customers
• advise customers on food and beverage choices
• oversee preparation of food and beverage items
• ensure adherence to set recipes
• ensure quality of food and beverage presentation
• observe size of food portions and preparation
quantities to minimize waste
• interact with customers to ensure all inquiries and
complaints are handled promptly
• plan and co-ordinate menus
• analyze food and beverage costs
• total restaurant receipts and reconcile with sales
• ensure cash management procedures are completed
accurately
• set and monitor budgets
• analyze budget variances and take corrective actions
• establish and implement financial controls
• implement and oversee cost cutting measures

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Restaurant General Manager

February 2019 - February 2021

Kfc - Saudi Arabia

Riyadh, Saudi Arabia

February 2019 - February 2021

 set operating goals and objectives
 assess staffing requirements and recruit staff when needed
 train and coach staff
 prepare and implement standard operating procedures
 manage staff performance in accordance with established

standards and procedures
 ensure staff know and adhere to established codes of practice
 organize and monitor staff schedules
 maintain employee records
 co-ordinate restaurant operations during each shift
 monitor adherence to health, safety and hygiene standards in kitchen and restaurant

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Restaurant General Manager

January 2019 - January 2021

KFC,

Riyadh, Saudi Arabia

January 2019 - January 2021

• Managed shift operations, scheduling, and performance reviews

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Representative

June 2016 - March 2018

Eureka

Al Kuwait, Kuwait

June 2016 - March 2018

Company industry:
Management Consulting
Job role:
Customer Service and Call Center

Customer Service Representative

January 2016 - January 2018

Eureka Electronics

As Salimiyah, Kuwait

January 2016 - January 2018

• Improved customer satisfaction and retention

Company industry:
Sales Outsourcing
Job role:
Customer Service and Call Center

restaurant manager

March 2011 - May 2016

mr baker Group ( herfy )

Hawali, Kuwait

March 2011 - May 2016

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager

January 2011 - January 2016

Herfy

Jabriya, Kuwait

January 2011 - January 2016

• Managed inventory, suppliers, and stock levels

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Assistant Manager

January 2008 - January 2010

KFC Egypt

Sharm el Sheikh, Egypt

January 2008 - January 2010

• Assisted in staff supervision and training

Company industry:
Catering, Food Service, & Restaurant
Job role:
Accounting and Auditing

Education

Tanta university

June 2009

June 2009

Bachelor's degree, accounting

Egypt

Tanta University

January 2009

January 2009

Bachelor's degree, Accounting

Egypt

Skills

Profit
Expert
Profit
Expert
Hospitality
Expert
Hospitality
Expert
Food Cost
Expert
Food Cost
Expert
Budget Setting
Expert
Budget Setting
Expert
Sales Targets
Expert
Sales Targets
Expert
1- English Language Conversation &Personal Interview &Communication Skills Of the Teachers Association 2- Comprehensive rehabilitation of the accountant for the job market 3- Peachtree 4- Electronic Accounting Excel 5- Communication keys 6- Leadership 7- I'm your customer
Expert
1- English Language Conversation &Personal Interview &Communication Skills Of the Teachers Association 2- Comprehensive rehabilitation of the accountant for the job market 3- Peachtree 4- Electronic Accounting Excel 5- Communication keys 6- Leadership 7- I'm your customer
Expert
restaurants
Expert
restaurants
Expert
operation
Expert
operation
Expert
restaurants management
Expert
restaurants management
Expert
people management
Expert
people management
Expert
staff training
Expert
staff training
Expert
problem solving
Expert
problem solving
Expert
planning
Expert
planning
Expert
marketing
Expert
marketing
Expert
order
Expert
order
Expert
restaurant marketing
Expert
restaurant marketing
Expert
accounting
Expert
accounting
Expert
tourism
Expert
tourism
Expert
Management
Expert
Management
Expert
Food Service
Expert
Food Service
Expert
Team Leadership
Expert
Team Leadership
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Training
Expert
Training
Expert
Teamwork
Expert
Teamwork
Expert
Food Safety
Expert
Food Safety
Expert
Hospitality
Expert
Hospitality
Expert
Leadership
Expert
Leadership
Expert
Profit
Expert
Profit
Expert
Food Cost
Expert
Food Cost
Expert
Budget Setting
Expert
Budget Setting
Expert
Sales Targets
Expert
Sales Targets
Expert
COST CONTROL
Intermediate
COST CONTROL
Intermediate
COST REDUCTION
Intermediate
COST REDUCTION
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
FOOD SAFETY AND SANITATION
Intermediate
FOOD SAFETY AND SANITATION
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate

Social profiles

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
food safety .. food cost

Hobbies and interests

Traveling