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Mohamed Saleem , Sales & PC Department Manager | Black Phone

Mohamed Saleem

Sales & PC Department Manager | Black Phone·General Trading LLC

United Arab Emirates

Bachelor's degree, Computer app

Work experience

Total years of experience: 8 years, 5 months

Sales & PC Department Manager | Black Phone

January 2026 - Present

General Trading LLC

Ras Al Khaimah, United Arab Emirates

January 2026 - Present

• Generated AED 500K+ in new business through customized
quotations, proposals, and client engagement.
• Expanded product offerings by 35% through market-driven
sales strategies and supplier partnerships.
• Led customer consultations for hardware, software, and
networking solutions.
• Trained sales staff on solution selling, increasing conversion
rates by 25%.
• Developed long-term relationships with B2B and retail customers
to increase repeat business.
Company industry:
Retail & Wholesale

Business Development & Operations Executive

January 2021 - January 2025

|Amanat Al Rooh General Trading LLC

Dubai, United Arab Emirates •Hybrid

January 2021 - January 2025

• Managed supplier and customer relationships while supporting business growth initiatives.
• Conducted market analysis and pricing research that contributed to a 22% improvement in gross
margin.
• Collaborated with sales, finance, and logistics teams to improve customer satisfaction and
service delivery.
• Prepared quotations, negotiated commercial terms, and managed client requirements.
• Supported revenue growth through sourcing flexibility and strong vendor relationships.
Company industry:
IT Services

Operations Coordinator / Front Desk Supervisor

January 2019 - January 2021

Rimas Computer and Ink LLC

Sharjah, United Arab Emirates

January 2019 - January 2021

• Managed customer interactions and resolved service issues, improving customer satisfaction.
• Implemented operational procedures that reduced complaints by 35%.
• Prepared management reports and coordinated daily operational activities.
• Supervised front-office staff and maintained service quality standards.
Company industry:
IT Services

Sales Executive

April 2018 - December 2019

Al Safeer Inks & printing Mat. Tr LLC

Sharjah, United Arab Emirates

I found this job using Bayt.com

April 2018 - December 2019

Company industry:
Advertising
Job role:
Sales

Sales Coordinator

January 2016 - January 2016

Triten Installation LLC

Dubai, United Arab Emirates •Hybrid

January 2016 - January 2016

• Managed sales administration for 30+ active accounts.
• Produced sales performance reports and identified growth opportunities.
• Coordinated customer orders and delivery schedules.
• Maintained accurate CRM and sales documentation.
Company industry:
Construction & Building

Sales Assistant

January 2015 - January 2016

Al Safeer Printing and Ink LLC

Sharjah, United Arab Emirates •Hybrid

January 2015 - January 2016

• Delivered consultative sales support to retail and B2B customers.
• Consistently achieved monthly sales targets.
• Managed inventory and product availability to support sales operations.
Company industry:
Printing

Education

Mahatma Gandhi University

January 2018

January 2018

Bachelor's degree, Computer app

United Arab Emirates

ICLBAT

January 2015

January 2015

High school or equivalent, Commerce

United Arab Emirates

Skills

IT
Expert
IT
Expert
Well experienced in using internet
Expert
Well experienced in using internet
Expert
Good typewriting speed
Intermediate
Good typewriting speed
Intermediate
Editing
Intermediate
Editing
Intermediate
video rendering
Beginner
video rendering
Beginner
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

English

Expert

Hindi

Beginner

Malayalam

Beginner

Arabic

Beginner

Training and Certifications

Certifications
Bulls Eye Shooting & Archery Course

Hobbies and interests

Bodybuilding