Team Supervisor
Sykes
Total des années d'expérience :17 years, 5 Mois
1- Team Manager for the Italian team (Sony VAIO Link Account).
2- Team Manager for the Italian team (Sony CIC Account).
Actually:
Team Manager for the Alsace repair center team (Sony repair center Account) and Kodak Customer service account.
1- Microsoft product activation contact center (ex agent)
2- Du contact center (emirates mobile line company GSM) (ex agent).
3- Task for the government (tansik el sanaweya el aamma).
4- Cisco Global Contact Center (ex agent).
5- Team leader delegation(Task in Du account)
6- Team leader delegation(Cisco account)
7- Focal point (Cisco account)
8- Task auditor (Cisco account).
9- Escalation manager (Cisco Account)
Educational Qualification: Bachelor of Commerce Grade: pass From: Cairo University Beni Sueif Branch Department: Accounting department Year: 2004