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Mohamed El Sabaa, Commercial Operations Manager

Mohamed El Sabaa

Commercial Operations Manager ·Indu kishore logistics DWC LLC

United Arab Emirates

Bachelor's degree, Accounting

Work experience

Total years of experience: 22 years, 4 months

Commercial Operations Manager

March 2022 - Present

Indu kishore logistics DWC LLC

Dubai, United Arab Emirates

March 2022 - Present

• Lead commercial, warehouse, and operations teams to drive business growth and efficiency.
• Oversee P&L management, contract negotiations, and financial planning for logistics and warehousing operations.
• Implement SOPs for warehouse operations, maintenance, and security to enhance productivity.
• Optimize space utilization and inventory control, ensuring cost-effective operations.
• Ensure full compliance with safety regulations and industry standards.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Senior Logistics operations Manager

April 2021 - February 2022

Alliance Global ( AGBL)

Dubai, United Arab Emirates

I found this job using Bayt.com

April 2021 - February 2022

• Managed logistics, procurement, and warehousing operations across 17 countries.
• Negotiated freight forwarding rates and enhanced service quality.
• Oversaw end-to-end supply chain operations, ensuring seamless product flow and compliance.
• Implemented inventory management best practices, reducing stock discrepancies.
Company industry:
Medical & Healthcare Equipment
Job role:
Logistics and Transportation

Logistics Operations Manager – Fulfillment center /E-commerce /fashion

April 2016 - January 2021

aramex emirates LLC

Dubai, United Arab Emirates

April 2016 - January 2021

• Led a team of 5 supervisors and 80+ logistics professionals handling multiple e-commerce clients.
• Managed warehouse operations, customer invoicing, and service level agreements (SLAs).
• Developed and enforced SOPs for inbound and outbound processes, improving operational efficiency.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Sea freight operations team Leader

July 2014 - March 2016

aramex emirates LLC

Dubai, United Arab Emirates

July 2014 - March 2016

• Managed freight operations, rate negotiations, and vendor partnerships.
• Ensured compliance with international freight regulations and company policies.
• Developed corrective action plans to improve service quality and efficiency.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Sales & Operations Team Leader-The Removals

July 2010 - June 2014

Aramex international

Dubai, United Arab Emirates

July 2010 - June 2014

•Reporting to removals product manager.
•Leading a team of 4 sales, customer service executives and 40 operations members.
•Checking daily the job schedules to be sure that all booked jobs in progress and proper number of crew was sent.
•Monitor sales executives to ensure proper handling all inquires and the correct information are provided to customers.
•Following up with sales executives for the customer's approval of sent quotation on daily basis.
•Making sure that all needed documents for the international shipment are preceded and shipments released on time.
•Follow up on payments collection with the Accounts department.
•Monitoring the stock of packing materials to avoid shortage in.

•Create an environment oriented to open communications, creative thinking, cohesive team effort and workplace trust & Help keep the team focused and on track.
•Assure that all team members have the required education and training to effectively participate on their assigned project
•Lead creativity, risk-taking, and continuous improvements in work-flow
•Provide guidance to the team based on management direction.
Company industry:
Motor Vehicle Passenger Transport
Job role:
Sales

Customer Account Executive (Operation, sales)

August 2009 - June 2010

ARAMEX INTERNATIONAL

Dubai, United Arab Emirates

August 2009 - June 2010

Company industry:
Motor Vehicle Passenger Transport
Job role:
Sales

Customer Service Representative (call center)

June 2006 - July 2009

aramex international

Sharjah, United Arab Emirates

June 2006 - July 2009

Responsible for attending and
resolving customer inquiries.
• Providing rates and additional information to the customer.
• To handle booking and claims.
• Handling operation in the domestics department.
• Providing support to sales team.
• Following up on shipments deliveries and pickup.
• Assisting in the training of new customer service representative and associates
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Sales & Export Specialist

August 2002 - January 2005

Unirab & Polvara Co.

Alexandria, Egypt

August 2002 - January 2005

Company industry:
Textile & Apparel Production
Job role:
Sales

Education

Faculty of commerce

June 2002

June 2002

Bachelor's degree, Accounting

Egypt

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Skills

Team Management
Expert
Team Management
Expert
Procurement
Expert
Procurement
Expert
Warehousing Operations
Expert
Warehousing Operations
Expert
Logistics
Expert
Logistics
Expert
Freight Forwarding
Expert
Freight Forwarding
Expert
Microsoft Office and the Internet
Expert
Microsoft Office and the Internet
Expert
Sales
Expert
Sales
Expert
Export Specialist
Intermediate
Export Specialist
Intermediate
The usage of CRMs
Expert
The usage of CRMs
Expert
leadership, coaching, multitasking, sales, problems solver
Expert
leadership, coaching, multitasking, sales, problems solver
Expert
E COMMERCE , FC Logistics Operations , Last mile delivery
Expert
E COMMERCE , FC Logistics Operations , Last mile delivery
Expert
purchasing
Intermediate
purchasing
Intermediate
operations management
Expert
operations management
Expert
warehousing operations
Expert
warehousing operations
Expert
logistics
Expert
logistics
Expert
negotiation
Expert
negotiation
Expert
logistics management
Expert
logistics management
Expert
order
Expert
order
Expert
operation
Expert
operation
Expert
people management
Expert
people management
Expert
problem solving
Expert
problem solving
Expert
Facility Management
Expert
Facility Management
Expert
Freight Forwarding
Expert
Freight Forwarding
Expert

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • fishing , shopping, traveling